Customer Support Advisor, Hungarian Native, Shifts

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🕒 March 24

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D-ploy GmbH

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2003

IT

D-ploy GmbH is a company that specializes in IT services and engineering solutions. Established in 2003, it operates with over 550 associates in 32 countries, managing over 850 active customer initiatives. The company offers a range of services including infrastructure services, application management, service desk, network services, collaboration services, IT administration, and software as a service. D-ploy GmbH emphasizes trusted partnerships, quality commitment, and cost efficiency in its operations. The company also provides consulting, laboratory, managed print, and event services, along with resource staffing and recruiting. D-ploy GmbH is ISO certified in various management standards and is dedicated to providing IT solutions tailored to business needs.

📋 Description

• Communicate professionally with customers via **chat, e-mail, and social media** • Provide **clear, friendly, and efficient** solutions to user issues • Share insights and suggestions to **improve internal support processes**

🎯 Requirements

• Are fluent in **Hungarian (C2)** and have **good English skills (B2)** • Enjoy helping others and handle challenges with a **positive, can-do attitude** • Are **comfortable with computer tools** (e.g. MS Office, web-based platforms) • Can explain **technical topics in a clear and simple way** • Bring experience in customer support (preferred, but not essential) • Have **completed secondary education with a diploma**

🏖️ Benefits

• Meal vouchers (CZK 123.90 in your salary per working day) • Benefit card (CZK 1940 per month) • Performance-based bonuses that recognize and reward your contributions. • Daily engagement with international clients and colleagues, particularly through the use of English and other foreign languages. • Competitive referral bonus program for recommending qualified candidates. • A fair and people-centric work environment, supported by transparent corporate governance. • Regular team-building events, social activities, and wellness initiatives, including company gatherings and sports. • A clear path for career growth within a dynamic, multicultural, and multinational organization