Field Service Engineer

Job not on LinkedIn

🕒 September 4

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 23%

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Logo of Danaher Corporation

Danaher Corporation

10,000+ employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Danaher Corporation is a leading global life sciences and diagnostics innovator that develops and supplies instruments, technologies, software, and services to accelerate scientific research, biotechnology development, and clinical diagnostics. The company operates through businesses focused on biotechnology tools, diagnostics platforms, and life sciences products, leveraging the Danaher Business System and an acquisition-driven strategy to scale technologies and support customers across academia, pharmaceutical and biotech companies, and clinical laboratories.

📋 Description

• Handle daily service and support for Radiometer’s existing customer base • Support sales and service growth and customer happiness • Drive service revenue sales targets • Maintain strong customer contract retention and warranty conversion rates • Resolve customer problems and issues through technical expertise and troubleshooting • Attend breakdown calls in the region • Raise parts requests and close warranty or chargeable transactions • Complete equipment installations on site • Complete scheduled preventive maintenance • Promote service contracts, consumables, and IT solutions • Demonstrate products to customers and provide customer training • Update service reports in the CRM • Identify parts requirements, submit quotations, and collect purchase orders • Identify equipment requirements and generate service leads for the sales team

🎯 Requirements

• Diploma / Engineering in Electronics, Instrumentation, or Bio-Medical is preferred • 3+ years of field service experience • Ability to travel 50% • Valid driver’s license with an acceptable driving record • Ability to lift, move, or carry equipment • Ability to prioritize workload, goals, and tasks consistent with department objectives • Ability to take direction from multiple sources and balance conflicting priorities • Ability to work well independently • Technical expertise and troubleshooting ability • Willingness and ability to work remotely while managing the regional customer base

🏖️ Benefits

• Opportunity to learn, grow, and chart a diverse career • Service revenue sales targets and customer contract retention/warranty conversion incentives • Training and development through customer product demonstrations and training delivery

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