Mid-Level Solutions Architect

🔥 14 minutes ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 10%

infoinfo

🗣️🇧🇷🇵🇹 Portuguese Required

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Darede

201 - 500 employees

Founded 2013

💼 Consulting

🤖 Artificial Intelligence

Cloud Computing • Consulting • Artificial Intelligence

Darede is a cloud solutions provider specializing in cloud migration, consulting, and optimization services. They focus on helping businesses efficiently transition to cloud environments while minimizing downtime and ensuring operational efficiency. Darede also offers managed services, security assessments, and the use of advanced technologies like machine learning and generative AI to transform data into actionable insights. Their portfolio includes various clients in sectors such as finance, education, and technology, showcasing their versatility and expertise in delivering tailored cloud solutions.

📋 Description

• Manage a portfolio of clients, ensuring their needs are met effectively. • Understand clients’ goals and requirements and provide technical recommendations and tailored solutions. • Apply the AWS Well-Architected Framework to identify risks, improvement opportunities, and best practices. • Build strong client relationships and understand their businesses and technical challenges. • Proactively resolve issues to ensure client satisfaction. • Translate technical requirements into language that clients can easily understand. • Collaborate with Sales, Product Development, and Technical Support teams. • Provide feedback on clients’ needs and concerns. • Identify technical or operational risks and establish follow-up plans. • Determine when a request requires escalation and coordinate with the responsible teams. • Identify opportunities to improve the client experience and internal processes. • Assign owners, define next steps and deadlines, and track action plans through to completion.

🎯 Requirements

• Degree in Engineering, Computer Science, or a related field. • Previous experience as a Technical Account Manager, Solutions Architect, Pre-Sales professional, or in a similar customer-facing role. • Strong knowledge of public cloud technologies, preferably AWS. • Strong knowledge of the AWS Well-Architected Framework and its best practices. • Excellent verbal and written communication skills. • Ability to organize and track multiple requests simultaneously. • Knowledge of project management and action-plan tracking. • Strong analytical and problem-solving skills. • Customer-oriented mindset and ability to work effectively with cross-functional teams.

🏖️ Benefits

• Life insurance (Prudential) • Birthday gift voucher • Birthday day off • TotalPass • Profit-sharing bonus • Medical insurance • Dental insurance • Employee Referral Program • Reimbursement for AWS certification costs • Partnerships with educational institutions

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