Marketing Ops Manager

🔥 15 hours ago

🌐 Brazil, Portugal, +1 more countries – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Marketing Operations

👻 Ghost score 25%

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Logo of Darkroom

Darkroom

51 - 200 employees

📣 Marketing

🤝 B2B

☁️ SaaS

Marketing • B2B • SaaS

Darkroom is a world-class growth marketing company specializing in services that span the entire customer journey. As the 385th fastest growing private company in America according to the Inc. 5000 in 2023, Darkroom focuses on maximizing ROI for its clients. They offer services such as Amazon Marketplace Management, Creative Services, Paid Media Management, Retention Marketing, and Website Optimization. With a strong emphasis on integrating finance, creativity, and performance into growth marketing strategies, Darkroom leverages data infrastructure and attribution to enhance advertising effectiveness and profitability. Their committed approach has created over $1 billion in attributable revenue for clients, making them a trusted partner for leading companies worldwide.

📋 Description

• Manage publishing for approved content across LinkedIn, Instagram, TikTok, X and YouTube for Darkroom and Shadow • Adapt posts for each platform and publish routine announcements • Publish podcast episodes to podcast platforms and YouTube, and distribute clips across social channels • Create and manage launch run-of-shows, sequencing content across accounts and respecting embargoes • Manage comments, DMs and mentions, escalating sensitive questions and relaying recurring themes • Maintain the awards and competitions calendar, including deadlines, materials and entries • Track production requests and delivery schedules • Perform final QA on copy, assets, links and tracking before publication • Maintain HubSpot data quality, lead sources, UTMs, deduplication and workflows • Maintain an inbound dashboard showing leads by source, channel and content • Produce weekly and monthly marketing reports explaining performance changes • Organize scheduling, project and asset tools • Automate repeatable processes with AI

🎯 Requirements

• 3+ years as a hands-on marketing operations generalist, including publishing, production tracking and reporting • Hands-on HubSpot or CRM administration experience required, including properties, workflows, deduplication, lead source and UTM tracking, and dashboards • Strong knowledge of LinkedIn, Instagram, TikTok, X and YouTube • Ability to answer comments and DMs in a brand's voice • Strong quality assurance skills for copy, assets, links, tags, claims and tracking • Ability to build trusted dashboards and explain performance changes • Ability to manage multiple dates and high-volume workflows • Daily experience using Claude, ChatGPT or similar AI tools to automate real work • Must have owned a publishing calendar across several channels • Must be able to work 9 am–5 pm EST • Clear, fluent English communication with U.S.-based clients and senior stakeholders • Must be permanently based in Brazil, Portugal or Spain

🏖️ Benefits

• Remote work arrangement • Opportunity to work with Darkroom, a growth marketing agency, and Shadow, an AI commerce platform

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