Senior Pre-Sales Engineer

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Deepgram

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 $47M Series B on 2022-11

Consulting • Healthcare • Logistics

Deepgram is a leading voice AI company that provides powerful APIs for speech-to-text, text-to-speech, and language understanding applications. Their platform enables developers to build sophisticated voice AI solutions for use cases such as contact centers, medical transcription, conversational AI, and more. Known for unmatched accuracy, speed, and cost-effectiveness, Deepgram's technology is trusted by top enterprises and startups worldwide. By offering real-time and highly accurate transcription capabilities, Deepgram helps businesses gain insights from voice data, making it an essential tool for transforming voice interactions.

📋 Description

• Lead technical discovery for strategic opportunities and map business goals to measurable technical success criteria and evaluation plans • Design, scope, and execute proofs of concept defining datasets, metrics, and timelines • Build lightweight prototypes, sample integrations, and demos using Deepgram SDKs and APIs • Advise on architecture for accuracy, latency, scalability, cost, cloud, self-hosted, hybrid, and data residency needs • Run APAC security and compliance discussions covering Singapore PDPA, Japan APPI, Korea PIPA, Australia’s Privacy Act, and India’s DPDP Act • Triage and debug evaluation issues with Product, Engineering, and Support • Create reusable samples, reference architectures, runbooks, and field guides • Partner with Solutions Architects and Support through post-sale continuity and expansion • Enable Account Executives, Customer Success Managers, and partners through positioning, demos, and technical validation • Own customer evaluations, technical deal reviews, demos, architecture workshops, and technical wins during the first 90 days

🎯 Requirements

• Based in Australia with strong overlap to customer business hours across East Asia, Southeast Asia, and ANZ • 5 or more years in Solutions Engineering or a similar customer-facing technical pre-sales role • Professional software engineering experience in at least one language such as JavaScript/TypeScript, Python, or Rust • Ability to build POCs and tools that real users run • Hands-on experience with modern cloud platforms • Comfortable with Docker, Kubernetes, networking fundamentals, and secure API design • Proven track record leading enterprise customer POCs and earning the technical win • Clear written and verbal communication with technical and executive audiences • Familiarity with procurement, InfoSec, and data privacy expectations across APAC • Ability to travel within the region for key customer milestones; estimated travel 10 to 20 percent • Additional Asian languages are a strong plus • Preferred: experience with speech recognition, TTS, voice quality analysis, or AI agents orchestrating LLMs • Preferred: familiarity with SIP, WebRTC, streaming, and WebSocket integrations • Preferred: self-hosted and hybrid deployments, Helm-based installs, and production observability • Preferred: authentication, authorization, and APAC data residency topics • Preferred: fluency in Japanese, Korean, Mandarin, or Hindi

🏖️ Benefits

• Remote work across APAC • Periodic regional meetups • AI-first working environment with access to and encouragement to use advanced AI tools • Opportunities to work with global teams across APAC, EMEA, and the Americas • Professional development through structured ramping, shadowing, pairing, and hands-on learning • Exposure to strategic customer evaluations, production launches, and expansion phases