
1 - 10 employees
DelaphoneGH provides customer care support systems for businesses.We provide a turnkey contact center and IP telephony solution for airlline operators, financial institutions, utility companies and any business that seeks to improve and track their business communications with their customers. Working at the forefront of the communications industry, DelaphoneGH is a key industry supplier of next generation cost-saving communication solutions that utilize internet technologies.DelaphoneGH provides reliable, affordable internet telephony products and services with 24 hour technical support ensuring an excellent customer experience.Our flagship customer customer care solution is centered around an integrated Asterisks IP Telephony Platform with a myriad of customer care management modules.Our line of products include IP telephones, analogue and digital telephony cards, security cameras, call center accessories and much more.As DeLaPhone strives for complete customer satisfaction, we are constantly working to improve our customer support services to create an even better experience for our customers.
🕒 March 20
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1 - 10 employees
DelaphoneGH provides customer care support systems for businesses.We provide a turnkey contact center and IP telephony solution for airlline operators, financial institutions, utility companies and any business that seeks to improve and track their business communications with their customers. Working at the forefront of the communications industry, DelaphoneGH is a key industry supplier of next generation cost-saving communication solutions that utilize internet technologies.DelaphoneGH provides reliable, affordable internet telephony products and services with 24 hour technical support ensuring an excellent customer experience.Our flagship customer customer care solution is centered around an integrated Asterisks IP Telephony Platform with a myriad of customer care management modules.Our line of products include IP telephones, analogue and digital telephony cards, security cameras, call center accessories and much more.As DeLaPhone strives for complete customer satisfaction, we are constantly working to improve our customer support services to create an even better experience for our customers.
• The Sales Manager will report to the General Manager. • Lead the sales department, monitor performance and supervise activities of professionals at junior and senior level. • Develop a marketing and sales strategy and execution plan. • Ensure that KPIs and targets are regularly met or exceeded. • Manage sales representatives, analyze consumer patterns and market behaviour or trends. • Design strategies that define data-driven action to improve the organization’s performance and increase revenue. • Planning and undertaking business development activities towards achieving the company’s sales targets. • Advertising products and personally assisting to close major deals. • Collaborate with cross-functional teams to win business for the company. • Create inbound lead requirements essential in meeting sales objectives. • Monitor the sales pipeline at every development stage for full visibility. • Establish and promote partnerships and relationships with principal customers. • Create long term sales plans and proactively implement and update the plans to improve performance. • Oversee the execution of the organization’s sales training.
• Minimum of 5 years of Marketing and Sales experience • BS/MS degree in Marketing, Sales or a related field • Successful past experience as a senior sales representative or sales manager, regularly meeting or exceeding targets • Experience in successful execution of business-to-business (B2B) sales • Proven ability to communicate and influence at all levels of the organization in a credible and effective manner • A deep understanding of target markets • Proficiency in MS Office Suite • Excellent team leadership skills • Strong negotiation skills • Demonstrated ability to drive the sales process from planning to completion • Strong business acumen and industry expertise • Excellent mentoring, coaching and people management skills
• Employees can work remotely
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