
11 - 50 employees
💼 Consulting
🎯 Recruiter
🏢 Enterprise
Consulting • Recruitment • Enterprise
Delegate CX is a company that specializes in helping U. S. businesses scale their teams by providing highly-trained global talent. Through their proprietary 4D process and comprehensive training programs, they streamline the hiring and onboarding processes, making it easier and more cost-effective for companies to grow. Delegate CX emphasizes integrating their outsourced, full-time hires seamlessly into the client company’s teams, providing an additional layer of support for continued business growth.
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11 - 50 employees
💼 Consulting
🎯 Recruiter
🏢 Enterprise
Consulting • Recruitment • Enterprise
Delegate CX is a company that specializes in helping U. S. businesses scale their teams by providing highly-trained global talent. Through their proprietary 4D process and comprehensive training programs, they streamline the hiring and onboarding processes, making it easier and more cost-effective for companies to grow. Delegate CX emphasizes integrating their outsourced, full-time hires seamlessly into the client company’s teams, providing an additional layer of support for continued business growth.
• Prepare and submit accurate builder invoices for completed work • Verify billed work against job records, approved scopes, and pricing • Maintain organized billing records and supporting documentation • Prepare quotes for extra work outside the original scope • Submit and track EPO/VPO requests through approval • Ensure approved EPOs/VPOs are billed correctly and on time • Monitor aging reports and identify past-due builder invoices • Follow up with builders on overdue invoices through calls, emails, and builder portals • Document follow-ups and escalate long-outstanding balances • Investigate disputed invoices, EPOs, and VPOs • Communicate with builders and internal teams to resolve discrepancies • Issue corrections, credits, or resubmissions when required • Process, post, and reconcile builder payments against open invoices • Identify short payments, overpayments, or unapplied funds and follow up • Maintain accurate payment records for reporting • Provide AR status updates and aging summaries to management • Coordinate with Operations and Field teams to confirm completed work and extra work details • Recommend process improvements to speed up billing and reduce disputes
• Bachelor's degree in Accounting, Finance, Business Administration, or a related field • 2–5+ years of accounts receivable, billing, or collections experience, preferably in construction, home building, or trade services • Excellent written and verbal English communication skills • Ability to work overnight/graveyard shifts in Philippine time or within US operating hours • Proficiency in Microsoft Excel (VLOOKUP, pivot tables, filters) and Google Sheets • Experience with accounting software such as QuickBooks, NetSuite, or similar • Experience using builder/vendor portals (e.g., SupplyPro, BuildPro, Hyphen) is a plus • Strong understanding of the full AR cycle: invoicing, collections, payment posting, and reconciliation • Familiarity with EPOs (Extra Purchase Orders) and VPOs (Variance Purchase Orders) in residential construction • Ability to manage multiple builder accounts in a fast-paced environment • Strong negotiation and dispute resolution skills • High attention to detail with strong numerical accuracy • Strong organizational and time management skills • Excellent analytical skills • Effective communication skills with a problem-solving attitude • Strong customer service orientation • Excellent knowledge of accounting regulations and procedures
• Permanent work-from-home setup • Company equipment provided • Government Mandated Benefits Employer Share • Internet stipends upon regularization • HMO Coverage upon regularization (with an option to enroll as early as Day 1) • PTO credits and service incentive leaves • Major spring and winter company live events • Monthly employee appreciation virtual events • Company-provided career skills training courses • A company culture focused on your personal and professional growth • Industry-leading salary packages
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