Claims Manager, Dental

Job not on LinkedIn

🕒 May 13

🇩🇪 Germany – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 47%

infoinfo

🗣️🇩🇪 German Required

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Logo of dentolo

dentolo

51 - 200 employees

Founded 2015

🏥 Healthcare

💼 Consulting

📣 Marketing

💰 Venture Round on 2019-07

Healthcare • Consulting • Marketing

dentolo is a company that specializes in dental supplementary insurance, offering comprehensive coverage for dental health. Founded in 2015 in Berlin, dentolo provides a variety of dental insurance plans without waiting periods and with the option to cancel monthly if services are not used. They are part of the Zurich Gruppe Deutschland and partner with DA Direkt, focusing on providing affordable and high-quality dental protection. Their Premium Plus plan has received top ratings from Stiftung Warentest. dentolo aims to ensure that everyone can afford necessary dental care, providing substantial coverage including professional cleanings, orthodontics, and emergency services, accessible through a digital platform. Their partner network includes numerous dental professionals across Germany, offering flexible choices for insured patients.

📋 Description

• You independently process claims — from cost estimates to invoices — and calculate reimbursements using our software. • You work closely with experienced colleagues and leaders who will challenge, support and inspire you. • You support the optimization and automation of our claims management processes and contribute ideas for how we can further improve the customer experience. • You assist our customer support colleagues with claim-related questions, directly contributing to customer satisfaction. • In addition to processing claims, you will take on cross-functional tasks such as handling customer phone calls. • Together as a team you achieve daily and monthly targets — with focus, structure and team spirit.

🎯 Requirements

• Some experience in claims handling or billing — ideally in a dental or insurance-related environment. • A confident, friendly presence and clear, empathetic communication. • A structured, independent working style and good time management. • Comfortable working with digital tools — MS Office and modern software solutions are familiar to you. • Very good German skills (at least C1). English is not required but is helpful in our international environment.

🏖️ Benefits

• Attractive fixed salary • Tiered vacation starting at 28 days (up to 30 days). Time off on Dec 24 and Dec 31. • Choose between a Swapfiets bike or a subsidized BVG Umwelt- or Deutschlandticket • Work hybrid — from your home office or our Berlin-Mitte office • Work up to 60 days from within the EU • Access to free coaching sessions with nilo.health, our mental health platform • Try our products yourself! Choose between dentolo, petolo or vitolo • Training budget starting at €750 per year • Regular 360° feedback • Legendary summer and winter parties • Regular team events • Employee discounts via Corporate Benefits • Two volunteer days per calendar year • Pet-friendly office

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