Salesforce Project Manager

Job not on LinkedIn

🕒 August 27

🇪🇸 Spain – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷‍♀️ Project Manager

👻 Ghost score 43%

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Logo of dentsu Austria

dentsu Austria

51 - 200 employees

Founded 1900

📣 Marketing

📱 Media

🏢 Enterprise

Marketing • Media • Enterprise

dentsu Austria is a part of the Dentsu Group, serving as an integrated growth and transformation partner to leading organizations worldwide. The company focuses on pushing the boundaries of business transformation and sustainable growth, providing world-class services and integrated solutions. Dentsu Austria is committed to innovating and creating experiences that enrich every business, with a strong emphasis on research, analysis, and media trends. By leveraging their global network of innovators, they strive to simplify complexities and drive impactful outcomes for brands, people, and society.

📋 Description

• Drive and oversee delivery of assigned projects within agreed time, cost, and quality constraints. • Support pre-sales tasks including solution design, estimation, planning, and assumptions. • Share client vision, objectives, and expectations with the project team. • Assign and supervise team tasks, including assignments, vacations, and absences. • Manage project progress, deadlines, scope, and budget. • Facilitate change requests and communicate schedule and budget impacts. • Report project progress to clients and the Customer Success Manager; lead follow-up meetings and steering committees. • Establish communication and risk mitigation plans and alert operations management to deviations. • Monitor project documentation and ensure deliverables meet quality standards. • Lead client project demos and resolve implementation issues. • Manage the client relationship and pursue customer satisfaction. • Evaluate completed projects and identify successful and unsuccessful elements. • Send customer satisfaction surveys. • Identify Up & Cross-Selling opportunities. • Lead team retrospectives and identify internal improvements. • Participate in development, training, and supervision of the assigned team.

🎯 Requirements

• +5 years of experience in Project Management roles, successfully leading Salesforce projects. • +3 years of experience participating in end-to-end CRM implementation processes. • Solid hands-on experience working with Salesforce Service Cloud and Marketing Cloud. • Proven experience working with Agile methodologies (SCRUM) and project management tools like Jira. • Professional proficiency in English (Medium-High level, capable of fluent business communication).

🏖️ Benefits

• Permanent contract • Flexible Schedule • Certifications plan • Home Office • Flexible retribution (public transport ticket, Ticket restaurtant, …) • Health insurance • OMEGA in action • Professional development

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