Delivery Director

🔥 1 hour ago

🌐 Brazil, Argentina, +1 more countries – Remote

🇧🇷 Brazil – Remote 🇦🇷 Argentina – Remote 🇨🇴 Colombia – Remote

⏳ Contract/Temporary

🔴 Lead

👔 Director

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Dev.Pro

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2011

🏥 Healthcare

🏨 Hospitality

📦 Logistics

Healthcare • Hospitality • Logistics

Dev. Pro is a software development partner that supports technology companies with custom outsourced software development services. With over 13 years of experience, a team of more than 900 experts, and operations in over 50 countries, Dev. Pro provides a comprehensive range of services including cloud development, DevOps, software testing and QA, system integration, and application security. The company caters to a wide array of industries such as digital commerce, fintech, hospitality, and healthcare by delivering tailored software development experiences. Dev. Pro emphasizes quality, innovation, and a transparent collaboration process to accelerate growth for ambitious startups and Fortune 500 enterprises alike, ensuring successful outcomes through a well-balanced and efficient team approach.

📋 Description

• Lead delivery for major client accounts, ensuring high-quality, timely solutions • Align with clients on project and program outcomes, monitor satisfaction, and manage escalations • Propose improvements to processes, tools, and technology, and suggest new business or project ideas • Maintain relationships with senior client stakeholders and identify opportunities within existing accounts • Participate in revenue and margin planning • Organize workload planning and optimal resource utilization • Align delivery costs with revenue plans to achieve margin targets • Collaborate with the CTO and Marketing to develop and promote technical capabilities and service offerings • Support Sales with presentations, proposals, pricing, and contract negotiations • Launch new accounts by coordinating staffing and aligning processes with client expectations • Represent the company at client meetings, networking, and industry events • Ensure managers address people issues, provide feedback, monitor performance, and develop careers • Coordinate with HR and Training on people policies, compensation, bonuses, and training

🎯 Requirements

• 10+ years of project and program management in software product or IT (application management) • Experience managing 100–150+ people and $10–15M annual budgets across teams and projects • Leadership, change advocacy, and effective communication, including executive interaction skills • Experience hiring, developing, and retaining technical and managerial talent • Strategic thinking, decision-making, and accountability • 7+ years managing outsourced engineering or IT service delivery to external clients • Advanced knowledge of SDLC and project management • Operational management of delivery services to achieve CSAT and profitability targets • Knowledge of delivery metrics, including profitability, utilization, customer satisfaction, and quality • Process design and optimization with experience building systems from scratch • Pre-sales participation and strategic stakeholder engagement • Experience supporting upselling to new and existing accounts through proactive proposals • Financial management and strategic planning skills • Creativity, initiative, and problem-solving with a structured approach to operations and delivery • Experience in Retail, Hospitality, or FinTech is desirable • Certifications such as PMP, SAFe, or ITIL are desirable • Working knowledge of cloud computing, data management, and full-stack engineering is desirable • Software engineering background with practical development experience is desirable • Experience in software product companies, managing large enterprise accounts and distributed, multinational teams, is desirable • Talent development experience, including mentoring managers and building mature teams, is desirable • CV must be submitted in English

🏖️ Benefits

• Opportunity to lead delivery excellence for Dev.Pro’s major accounts • Work with clients in FinTech, Retail, and Hospitality • Develop leadership, delivery management, client engagement, operational strategy, and technical skills • Remote-first work environment • Global team operating across 55+ countries on five continents