Software Development Team Lead, Message Squad

🕒 May 6

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Diabolocom

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2005

🤖 Artificial Intelligence

🤝 B2B

☁️ SaaS

Artificial Intelligence • B2B • SaaS

Diabolocom is an AI-powered omnichannel platform designed to transform customer interactions by enhancing automation and agent support in contact centers. Their offerings include advanced features such as AI agents, call summarization, sentiment analysis, and dynamic call distribution. Trusted by global industry leaders, Diabolocom's cloud contact center solutions empower businesses to deliver exceptional customer experiences while optimizing agent productivity through seamless integrations with popular CRM systems.

📋 Description

• Lead and manage a team of engineers, supporting their growth and performance • Define and drive quarterly, release, and sprint planning • Ensure stability and reliability of services in production • Contribute hands-on to backend development (mainly in Golang) • Design and evolve scalable distributed systems • Review and challenge technical designs with a focus on risk, scalability, and testability • Define and improve testing strategies in collaboration with QA • Continuously improve CI/CD pipelines, tooling, and development practices • Collaborate closely with Product Owners and other teams

🎯 Requirements

• 10+ years of experience in software development in product environments • 3+ years of hands-on experience with Golang • 3+ years of experience in a people management role • Strong experience with distributed systems and microservices architectures • Solid experience with relational databases (PostgreSQL preferred) • Ability to drive architectural decisions and assess trade-offs • Strong ownership, attention to detail, and business-oriented mindset • Strong exposure to SRE practices and production reliability • Experience with Java and Spring Boot

🏖️ Benefits

• Lead a team of experienced engineers and shape how the team works, delivers, and grows • Work on complex, real-time messaging systems at scale, with modern infrastructure (Go, Kafka/RabbitMQ, Kubernetes) • A strong engineering environment where you can challenge decisions, improve practices, and raise the bar on quality • A fast-moving context with evolving priorities, where you’re trusted to take ownership and make decisions • A product used at scale, where your work has direct impact on customers and business outcomes