Field Service Technician

🔥 1 minute ago

🇦🇺 Australia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

Where this job comes from

Posted on Diebold Nixdorf's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

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Logo of Diebold Nixdorf

Diebold Nixdorf

10,000+ employees

Founded 1859

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Diebold Nixdorf is a global company focused on transforming the way people bank and shop by providing innovative solutions for the banking and retail sectors. With a commitment to sustainability, Diebold Nixdorf offers scalable, AI-powered technology that enhances financial inclusion and promotes environmentally friendly operations. Their services include a range of support portals and customer experience solutions, which aim to help retail banks and grocers adapt to the evolving market demands.

📋 Description

• Install, debug, and provide technical maintenance for ATMs, retail, and other equipment within an assigned customer and/or product area. • Perform incident handling, preventive maintenance, IMAC/R, and customer training duties. • Use diagnostic tools to troubleshoot hardware and software failures. • Perform component-level hardware repairs. • Clean and adjust mechanical components. • Configure and install applicable software. • Perform routine checks according to documented procedures. • Refill consumables as directed. • Install, move, add, change, and remove hardware and software products. • Instruct and train customers on usage and operation of installed hardware and software. • Receive incident briefings and orders from dispatch. • Update dispatch on unforeseen issues and provide detailed activity briefings. • Inform customers about service status, progress, and outcomes. • Identify technical or process problems and recommend improvements. • Use corporate tools and processes for knowledge sharing and information gathering.

🎯 Requirements

• Entry-level candidates, recent graduates, and professionals with relevant Field Service experience, or an equivalent combination of education and hands-on experience, are encouraged to apply. • Good written and verbal communication skills. • Driver's license and driving record that satisfies DN's fleet requirements. • Ability to use personal vehicle for business travel and transportation of service parts when required.

🏖️ Benefits

• Equal opportunity employer • Diversity-valuing workplace • Collaboration, decisiveness, urgency, willingness to change, and accountability culture

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