Customer Service Advisor

Job not on LinkedIn

🕒 July 29

🇵🇹 Portugal – Remote

💵 €1.1k - €1.3k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 8%

infoinfo

🗣️🇫🇷 French Required

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Logo of DigiChart

DigiChart

2 - 10 employees

Founded 2013

📣 Marketing

💼 Consulting

Marketing • Consulting

DigiChart is a digital marketing agency that specializes in SEO, SEA (search engine advertising), PPC, performance marketing, and marketing analytics. They provide data-driven customer acquisition, conversion tracking, and advanced reporting to turn web and ad performance data into actionable insights that drive measurable growth and long-term business results. Services include organic search growth, paid advertising (Google Ads, Meta Ads), lead generation, web analytics, and continuous optimization.

📋 Description

• Verify household eligibility for the Energy Voucher (Chèque énergie) program. • Assist beneficiaries with creating and logging into their personal account. • Process reissuance requests in cases of loss, non-receipt, or errors. • Help users update their personal information. • Explain how to use the Energy Voucher. • Record and track reports of lost vouchers. • Provide general information about the program.

🎯 Requirements

• Excellent command of French, both spoken and written (minimum C1 level). • Must be legally authorized to work in Portugal.

🏖️ Benefits

• Free health insurance from the first day of the contract. • Paid training from the start of employment. • Comprehensive relocation package. • Shared accommodation provided. • Monthly meal allowance. • Private supplementary health insurance.

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