Senior Systems Engineer

🔥 0 minutes ago

🇱🇰 Sri Lanka – Remote

⏰ Full Time

🟠 Senior

⚙️ Systems Engineer

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Dijital Team

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤝 B2B

💼 Consulting

☁️ SaaS

B2B • Consulting • SaaS

Dijital Team is a smarter offshoring solution for IT teams. We enable you to build a high performing IT team that will decrease your costs and increase your efficiency - accelerating the growth of your business. We take care of the team so you can take care of the rest.

📋 Description

• Act as the highest level of technical escalation for Level 1–3 engineers • Lead root cause analysis for complex infrastructure and cloud issues • Mentor and guide technical team members • Develop and maintain technical standards, procedures, and best practices • Review and approve technical solutions and project designs • Design, implement, and optimise Microsoft 365 environments • Lead projects across Microsoft 365, Entra ID, Intune, security, SharePoint, Teams Phone, and Azure • Implement and improve Zero Trust security frameworks • Drive automation initiatives using PowerShell and Power Platform • Design and support enterprise-grade networking environments • Configure and troubleshoot firewalls, routing, switching, VLANs, VPNs, network security, WAN, and internet connectivity • Lead architecture reviews and network improvement initiatives • Provide advanced support across Ubiquiti, Sophos, and other network technologies • Conduct security reviews and vulnerability assessments • Design and implement cybersecurity controls and remediation plans • Support compliance with relevant security frameworks and cyber insurance requirements • Assist with incident response and security investigations • Implement and manage SIEM and security monitoring solutions • Lead the design and delivery of complex infrastructure and cloud projects • Participate in solution scoping and pre-sales activities • Identify technology opportunities and improvements with management • Ensure projects are delivered to scope and a high standard • Contribute to solution architecture and strategic technology planning • Maintain technical documentation, diagrams, as-builts, knowledge articles, SOPs, project updates, and service records • Drive continual service improvement and improve service quality, operational efficiency, security, and technical standards • Act as a trusted technical advisor to clients • Participate in technical strategy meetings and client reviews • Translate technical solutions into clear business outcomes • Maintain a high standard of customer service and professional conduct

🎯 Requirements

• 10+ years of experience in the IT industry, including 5+ years within an MSP environment supporting multiple customers • Advanced Microsoft 365 administration and architecture experience • Strong hands-on expertise across Microsoft Entra ID, Intune, Azure, Microsoft operating systems, and cloud infrastructure • Advanced networking and firewall administration capabilities • Experience with enterprise Wi-Fi, network infrastructure, VPNs, routing, switching, VLANs, WAN, and internet connectivity • Strong understanding of endpoint security, backup and disaster recovery, and cybersecurity principles • Experience with PowerShell scripting and automation • Proven ability to design, troubleshoot, and improve complex infrastructure environments • Experience implementing security controls and remediation strategies • Understanding of Essential Eight, CIS Controls, NIST, and cyber insurance requirements • Experience with security monitoring, incident response, and security investigations • Microsoft Sentinel, SIEM, Microsoft Defender, Azure Virtual Desktop, and Cloudflare experience is highly desirable • Ubiquiti UniFi and Sophos Firewall experience is advantageous • Familiarity with Microsoft Teams Phone is beneficial • Experience with ConnectWise Manage, ConnectWise Automate, IT Glue/IT Boost, and ITIL is desirable • Proven experience leading technical initiatives and mentoring engineers • Strong client-facing and stakeholder management capabilities • Ability to communicate technical concepts to technical and non-technical audiences • Strong analytical and problem-solving skills • High attention to detail with a proactive, accountable, and outcome-focused approach • Strong organisational skills and ability to work independently and make sound technical decisions • Commitment to continuous learning and professional development • Preferred certifications include Microsoft Certified: Enterprise Administrator Expert, Microsoft Certified: Azure Solutions Architect Expert, Microsoft Certified: Cybersecurity Architect Expert, Microsoft Certified: Security Operations Analyst, CCNA, CCNP, CISSP, CISM, CEH, or ITIL Foundation or higher

🏖️ Benefits

• Medical insurance from day one for you + spouse (or parents if unmarried) • Generous OPD coverage from doctor visits to all your medical needs • Home office setup allowance • Internet allowance • Gym & wellness allowance • Regular team events & engagement activities • Diji Assist mental health & counseling support • Reimbursement for industry certifications • Open-door culture for ideas and feedback • Flexible work – home or office • Rewards & recognition • Christmas and financial year-end parties