
1001 - 5000 employees
🏥 Healthcare
🏪 Marketplace
☁️ SaaS
💰 Venture Round - DocPlanner on 2021-09
Healthcare • Marketplace • SaaS
Docplanner is a global healthcare platform that connects patients with doctors and supplies practice-management and patient-engagement tools to clinics and medical professionals. The company offers an integrated end-to-end solution to help patients find and book doctors, reduce no-shows, improve clinic workflows, and help doctors manage their online presence and reputations. Docplanner operates in 13 countries with over 2,800 employees, reports ~25 million appointments booked in a month, ~100 million monthly website visits, and about 300,000 active doctors using its services.
🕒 July 27
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1001 - 5000 employees
🏥 Healthcare
🏪 Marketplace
☁️ SaaS
💰 Venture Round - DocPlanner on 2021-09
Healthcare • Marketplace • SaaS
Docplanner is a global healthcare platform that connects patients with doctors and supplies practice-management and patient-engagement tools to clinics and medical professionals. The company offers an integrated end-to-end solution to help patients find and book doctors, reduce no-shows, improve clinic workflows, and help doctors manage their online presence and reputations. Docplanner operates in 13 countries with over 2,800 employees, reports ~25 million appointments booked in a month, ~100 million monthly website visits, and about 300,000 active doctors using its services.
• Own Doctor Success strategy and outcomes • Co-own marketplace customer-base metrics including retention, churn, and reduction of zero-booking doctors • Partner with Customer Success and Patient Marketing from onboarding through renewal • Design differentiated success journeys for customer segments, specialties, and maturity levels • Own ranking, relevance, and visibility logic for marketplace search and listings • Balance patient experience, relevance, doctor outcomes, and commercial objectives • Define evaluation frameworks, success metrics, experiments, and guardrails for ranking quality • Own the roadmap and business logic for paid visibility products including First Class and Media360 • Make paid visibility product ROI transparent and repeatable for customers • Use SQL and analytics tools daily to size opportunities and validate decisions • Instrument products, define metrics, and build dashboards and experiments • Drive hypothesis formation, A/B testing, analysis, and iteration • Use Claude, Claude Code, Cursor, and AI prototyping tools for discovery, prototyping, PRDs, and execution • Move from research and discovery to validation, launch, and iteration using AI-assisted workflows • Collaborate with Customer Success, Patient Marketing, Engineering, Data, Design, and country teams • Use qualitative and quantitative research to optimize customer outcomes • Help evolve marketplace and AI-native product practices and develop the wider product organization
• 5+ years of Product Management experience building digital consumer or marketplace products • Strong product thinking and user-centric mindset, with commercial understanding of business outcomes • Excellent communication and stakeholder-management skills across commercial and technical audiences • Experience working cross-functionally with Engineering, Design, and Data teams • Extreme ownership and comfort operating in ambiguity • Fluent with SQL and comfortable querying large datasets independently • Ability to translate business logic into ranking, scoring, or matching logic • Strong analytical and experimentation skills • Strong grasp of churn, retention, engagement, activation, ARPU, and lifetime value metrics • Experience owning or moving retention and engagement metrics for a customer base • Understanding of two-sided marketplace dynamics • Hands-on experience using AI tools in daily product workflows • Ability to move quickly from research and discovery to execution and launch • English working proficiency is assessed in the application • Permission to work in Spain or Poland / appropriate authorization to work in Europe
• Flexible remuneration and benefits system via Flexoh, including restaurant card, transportation card, kindergarten, and training tax savings • Remote or hybrid work model with hub in Barcelona • Flexible working hours • Summer intensive schedule during July and August: work 7 hours and finish earlier • 23 paid holidays, with exchangeable local bank holidays • Additional paid holiday on birthday or work anniversary • Private healthcare plan with Adeslas for the employee and subsidized for family, including medical and dental coverage • Access to hundreds of gyms through Wellhub for the employee and family • Access to iFeel online psychological support and counseling • Free English and Spanish classes
Apply Now🕒 July 27
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