Senior Product Manager, Consumer Experience

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Bark.com

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2014

🏪 Marketplace

👥 B2C

💰 $1.9M Venture Round - Bidvine on 2017-09

Marketplace • B2C

Bark. com is an online marketplace platform that connects consumers with local professionals and service providers across a wide range of categories (e. g. , trades, wellness, marketing, IT and more). The company operates globally, offering lead generation and an end-to-end marketplace product (including in-app messaging) to help buyers post jobs, receive quotes and hire vetted professionals. Bark emphasizes rapid growth, data-driven product development, and a diverse, distributed workforce across multiple hubs.

📋 Description

• Own the consumer's first journey through Bark: how they search and browse, how they build up the details of what they need, and how confidently they send that to the right professionals. • Increase the number of people who complete this journey without lowering the quality of what reaches professionals. • Turn a vague need into a clear brief a professional can respond to. • Get someone to trust an unfamiliar professional enough to invite them into their home. • Give people confidence about price before they've spoken to anyone. • Work effectively both within your team - but also across our other squads to deliver the right experience for our consumers. • Collaborate with Professional team, Marketplace balancing team, and Enquiry to Hire team.

🎯 Requirements

• Funnel analysis. You've owned a consumer conversion journey before and can read a funnel, form hypotheses, and run experiments that move the numbers. • Comfort with ambiguity. You've built product where the model was still forming, the answer wasn't obvious, and you had to create clarity rather than wait for it. • Evidence-led judgement. You use both qualitative and quantitative evidence well, and you know which one a given decision actually needs. • Influence without authority. You can get several teams to a shared plan when none of them report to you. • AI-powered product thinking — you use AI tools to move faster through discovery, design and delivery. • Experience in a two-sided marketplace, where you've had to reason about supply and demand at the same time (Bonus, not required) • Experience of a business model changing underneath you (e.g. subscription, marketplace, or platform transitions).

🏖️ Benefits

• Professional development opportunities • Flexible working hours