DocPlanner
1001 - 5000 employees
Founded 2012
⚕️ Healthcare Insurance
☁️ SaaS
👥 B2C
Healthcare Insurance • SaaS • B2C
DocPlanner is a global healthcare platform dedicated to improving the patient experience by helping them find the perfect doctor and book appointments easily. By creating an enjoyable patient journey, DocPlanner assists patients in accessing the best care possible anytime and anywhere. The company also offers doctors an integrated end-to-end solution to help manage their practices and improve their online reputation, allowing them to focus more on their patients. With a presence in 13 countries, including Poland, Brazil, and Spain, DocPlanner facilitates over 22 million appointments each month and hosts more than 90 million patient visits. It supports 260,000 active doctors, making it a leading healthcare platform with a strong international footprint.
Sales Coordinator – Closer, B2B
Job not on LinkedIn
🕒 April 2
🗣️🇧🇷🇵🇹 Portuguese Required
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DocPlanner
1001 - 5000 employees
Founded 2012
⚕️ Healthcare Insurance
☁️ SaaS
👥 B2C
Healthcare Insurance • SaaS • B2C
DocPlanner is a global healthcare platform dedicated to improving the patient experience by helping them find the perfect doctor and book appointments easily. By creating an enjoyable patient journey, DocPlanner assists patients in accessing the best care possible anytime and anywhere. The company also offers doctors an integrated end-to-end solution to help manage their practices and improve their online reputation, allowing them to focus more on their patients. With a presence in 13 countries, including Poland, Brazil, and Spain, DocPlanner facilitates over 22 million appointments each month and hosts more than 90 million patient visits. It supports 260,000 active doctors, making it a leading healthcare platform with a strong international footprint.
📋 Description
• Leadership of the Closer team • Monitor individual and team performance • Conduct 1:1s, roleplays and structured feedback sessions • Support onboarding and ramp-up of new hires • Serve as the point of contact for team questions, alignments and best practices • Manage commercial flow with SDRs • Ensure strategic distribution of incoming leads • Act as a bridge between pre-sales (SDR) and closing (Closer) • Track lead journeys and ensure smooth movement through the sales funnel • Coordinate activities, schedules and priorities between teams • Provide operational and administrative support • Keep the CRM (Salesforce) and automation tool (Outreach) updated and well used • Ensure cadences, activities and follow-ups are completed • Monitor service-level agreements (SLAs) and propose course corrections when needed • Data analysis and insight generation • Produce and analyze performance and conversion reports • Identify improvement opportunities based on data • Contribute to strategies to optimize the commercial process • Training and development • Actively support onboarding and continuous training of the team • Structure playbooks, best practices and learning dynamics • Foster team spirit, ownership mentality and a results-driven culture
🎯 Requirements
• Previous experience leading sales teams, especially Closer teams • Degree in Business Administration, Marketing, Commercial Management or related fields (preferred) • Strong organizational skills and ability to manage multiple initiatives simultaneously • Excellent interpersonal communication and active listening skills • Proactivity, autonomy and strategic thinking • Proficiency with tools such as CRM (Salesforce) and Outreach (or similar) • Analytical skills to work with data, reports and performance indicators • Experience in SaaS companies or consultative sales (differential) • Experience in sales teams structured by stages (SDR → Closer) (differential) • Participation in building or improving sales processes (differential) • Leadership focused on people development and collaborative culture (differential)
🏖️ Benefits
• Work schedule: Monday to Friday, 9:00–18:00 — Remote or hybrid in Rio (2 days in-office) • Time bank for compensatory time off (to be taken later) • Home office allowance • Meal/Food allowance on a flexible iFood card • Medical, dental and group life insurance • Childcare allowance • StarBem for mental health and wellbeing • iFeel app for emotional support • Gympass for you and up to 3 dependents • Pet plan that extends care to your pet • Creditas benefits: access to payroll loan network • Stock options — eligible after 6 months with the company • Birthday day off to celebrate as you prefer • Partnership Club with discounts and agreements with educational institutions (universities and language schools) • Special leaves: 10 days for bereavement of a close person; 2 days for pet bereavement; 7 days for marriage; parental leave: 30 days for fathers and 6 months for mothers • Referral program offering up to R$600 per referral who remains with us for more than 6 months
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