Senior Product Manager – Marketplace

🕒 July 27

🌐 Poland, Spain – Remote

🇵🇱 Poland – Remote 🇪🇸 Spain – Remote

⏰ Full Time

🟠 Senior

✅ Product Manager

👻 Ghost score 48%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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DocPlanner

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

DocPlanner is a global healthcare platform dedicated to improving the patient experience by helping them find the perfect doctor and book appointments easily. By creating an enjoyable patient journey, DocPlanner assists patients in accessing the best care possible anytime and anywhere. The company also offers doctors an integrated end-to-end solution to help manage their practices and improve their online reputation, allowing them to focus more on their patients. With a presence in 13 countries, including Poland, Brazil, and Spain, DocPlanner facilitates over 22 million appointments each month and hosts more than 90 million patient visits. It supports 260,000 active doctors, making it a leading healthcare platform with a strong international footprint.

📋 Description

• Own Doctor Success strategy and outcomes • Co-own marketplace customer-base metrics including retention, churn, and reduction of zero-booking doctors • Partner with Customer Success and Patient Marketing from onboarding through renewal • Design differentiated success journeys for customer segments, specialties, and maturity levels • Own ranking, matching, relevance, and visibility logic across marketplace search and listings • Balance patient experience and relevance with doctor outcomes and commercial objectives • Define evaluation frameworks, success metrics, guardrails, and experiments for ranking quality • Own roadmap and business logic for paid visibility products including First Class and Media360 • Make paid visibility product ROI transparent and repeatable for customers • Use SQL and analytics tools daily to size opportunities and validate decisions • Instrument products, define metrics, and build dashboards and experiments • Form hypotheses, run A/B tests, interpret results, and iterate • Use Claude, Claude Code, Cursor, and AI prototyping tools for discovery, prototyping, PRDs, and execution • Collaborate with Customer Success, Patient Marketing, Engineering, Data, Design, and country teams across markets • Use qualitative and quantitative research to optimize customer outcomes • Help evolve marketplace and AI-native product practices

🎯 Requirements

• 5+ years of Product Management experience building digital consumer or marketplace products • Strong product thinking and user-centric mindset • Commercial instinct connecting product decisions to business outcomes • Excellent communication and stakeholder-management skills across commercial and technical audiences • Experience working cross-functionally with Engineering, Design, and Data teams • Extreme ownership and comfort operating in ambiguity • Fluent with SQL and comfortable querying large datasets independently • Ability to translate business logic into ranking, scoring, or matching logic • Strong analytical and experimentation skills • Strong grasp of churn, retention, engagement, activation, ARPU, and lifetime value metrics • Experience owning or moving retention and engagement metrics for a customer base • Understanding of two-sided marketplace dynamics • Hands-on experience using AI tools in daily product workflows • Ability to move quickly from research and discovery to execution and launch • English proficiency required; application form asks for English level • Permission to work in Spain or Poland, or need for Docplanner visa sponsorship

🏖️ Benefits

• Remote or hybrid work model with Warsaw hub • Fully flexible working hours • 20/26 days of paid time off, depending on contract • Additional paid day off on birthday or work anniversary • Private healthcare plan with Signal Iduna for the employee and subsidized family coverage • Multisport card co-financing • Access to iFeel online psychological support and counseling • Free English and Spanish classes

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