Senior Product Manager, Patient Engagement

🕒 July 27

🇵🇱 Poland – Remote

⏰ Full Time

🟠 Senior

✅ Product Manager

👻 Ghost score 58%

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DocPlanner

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

DocPlanner is a global healthcare platform dedicated to improving the patient experience by helping them find the perfect doctor and book appointments easily. By creating an enjoyable patient journey, DocPlanner assists patients in accessing the best care possible anytime and anywhere. The company also offers doctors an integrated end-to-end solution to help manage their practices and improve their online reputation, allowing them to focus more on their patients. With a presence in 13 countries, including Poland, Brazil, and Spain, DocPlanner facilitates over 22 million appointments each month and hosts more than 90 million patient visits. It supports 260,000 active doctors, making it a leading healthcare platform with a strong international footprint.

📋 Description

• Define and drive the strategy for AI-powered patient engagement experiences • Identify high-impact patient problems and prioritize AI-driven solutions improving engagement, retention, and trust • Design personalized healthcare journeys for different patient needs, behaviors, and health profiles • Partner with stakeholders across the organization on AI-enabled healthcare experiences • Build LLM-powered experiences, including conversational interfaces, prompt optimization, and AI interaction flows • Create intuitive AI-driven guidance and recommendation experiences for patients • Analyze conversational data and product metrics to improve AI-generated responses and patient outcomes • Drive experimentation and iterative product improvements using data-driven methodologies • Use Claude Code, Cursor, ChatGPT, and AI prototyping tools for discovery, prototyping, PRD creation, and execution • Create prototypes and product specifications connected to engineering implementation and spec-driven development • Move from research and discovery to validation, launch, and iteration using AI-assisted workflows • Collaborate with Engineering, Design, Data, Legal, and AI teams • Use qualitative and quantitative research to inform product decisions and optimize user outcomes • Help evolve AI-native product development practices and upskill the broader product organization

🎯 Requirements

• 5+ years of Product Management experience building digital consumer products • Strong product thinking and user-centric mindset, particularly in consumer-facing experiences • Excellent communication and stakeholder management skills • Experience working cross-functionally with Engineering, Design, and Data teams • Strong analytical and data-informed decision-making capabilities • Extreme ownership and comfort operating in ambiguity and emerging spaces • Strong AI-native product mindset with hands-on experience using AI tools in daily workflows • 1–2 years of experience working in AI-enabled product development environments • Proven experience using Claude, Cursor, ChatGPT, or similar AI-assisted prototyping and development tools • Experience creating prototypes, PRDs, and specs using AI-assisted workflows • Ability to move quickly from research and discovery to execution and launch • Experience with LLM-powered products or conversational interfaces is a bonus • Familiarity with chat evaluations, prompt optimization, or conversational UX improvements is a bonus • Experience improving AI responses through experimentation, analytics, and evaluation frameworks is a bonus • Background in healthcare, healthtech, wellness, or patient engagement products is a bonus • Experience integrating wearable devices, health data, or personalized recommendation systems is a bonus • Located in Poland with permission to work; visa sponsorship status addressed in the application • English proficiency required

🏖️ Benefits

• Remote or hybrid work model with a hub in Warsaw • Flexible working hours • 20/26 days of paid time off, depending on contract • Additional paid day off on birthday or work anniversary • Private healthcare plan with Signal Iduna for the employee and subsidized family coverage • Multisport card co-financing • Access to iFeel online psychological support and counseling • Free English and Spanish classes • Equal-opportunity hiring and recruitment-process support/accommodations

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