Renewal Specialist, German Speaking

Job not on LinkedIn

🔥 2 hours ago

🇪🇬 Egypt – Remote

⏰ Full Time

🟢 Junior

✨ German

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Docusign

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2003

⚖️ Legal

📦 Logistics

💼 Consulting

Legal • Logistics • Consulting

Docusign is a leading provider of electronic signature technology and Intelligent Agreement Management (IAM), enabling organizations to create, manage, and secure agreements digitally. It simplifies contract lifecycle management, automates document processes, and facilitates customer experiences by transforming agreement data into actionable insights. With a trusted platform used by millions worldwide, Docusign helps businesses reduce risk, save time, and improve efficiency in various sectors, including financial services, insurance, real estate, and government.

📋 Description

• Own and implement win/win negotiation strategies for a high quantity of renewals that enhance contract value while protecting and improving customer trust • Increase account growth by helping identify incremental opportunities upon contract renewal • Maintain and update a rolling forecast of the assigned territory • Communicate renewal risks to internal resources and develop resolution strategies • Collaborate with Account Executives, Customer Success, Pricing, Legal, Revenue Operations, and Product Management • Analyze data and evaluate identifiable factors to solve problems of diverse scope • Follow best practices for Opportunity Management, Data Quality and Accuracy, CRM Hygiene, Quotes, and Forecasting • Achieve financial and strategic revenue, bookings, and billings targets • Evaluate the portfolio and prioritize time for favorable outcomes • Leverage customer data and behavior to assess renewal health • Report to the Manager, Renewal Specialists as an individual contributor

🎯 Requirements

• Eligible to work in Egypt • 1+ years of experience within Renewal Management, Account Management or Customer Success • Bachelor’s degree • Fluent in written and spoken English and German • 3+ years of experience within Renewal Management, Account Management or Customer Success, ideally within SaaS offerings (preferred) • Strong negotiation skills with experience driving contracts to completion on time (preferred) • Ability to demonstrate a strategic mindset to enable persuasive value conversations with customers at an executive level (preferred) • Experience in quota carrying sales role with proven achievement (preferred) • Strong process management, financial acumen, and contractual engineering skills (preferred) • Ability to react and adapt to potential rapid shifts in priorities (preferred) • Strong level of urgency, organization, and prioritization skills (preferred) • Ability to project-manage the renewal cycle, pulling in necessary resources (preferred)

🏖️ Benefits

• Reasonable accommodations for qualified individuals with disabilities during job application procedures • Religious accommodations during the application process • Equal opportunity to succeed, be heard, exchange ideas openly, build lasting relationships, and do meaningful work

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