Renewals Manager

🔥 3 hours ago

🇪🇬 Egypt – Remote

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

👔 Manager

👻 Ghost score 10%

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Docusign

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2003

⚖️ Legal

📦 Logistics

💼 Consulting

Legal • Logistics • Consulting

Docusign is a leading provider of electronic signature technology and Intelligent Agreement Management (IAM), enabling organizations to create, manage, and secure agreements digitally. It simplifies contract lifecycle management, automates document processes, and facilitates customer experiences by transforming agreement data into actionable insights. With a trusted platform used by millions worldwide, Docusign helps businesses reduce risk, save time, and improve efficiency in various sectors, including financial services, insurance, real estate, and government.

📋 Description

• Own and implement win/win negotiation strategies for a high quantity of renewals • Enhance contract value while protecting and improving customer trust • Increase account growth by helping identify incremental opportunities upon contract renewal • Maintain and update a rolling forecast of the territory • Communicate renewal risks to internal resources and develop resolution strategies • Collaborate with Account Executives, Customer Success, Pricing, Legal, Revenue Operations and Product Management • Analyze data and evaluate identifiable factors across diverse problems • Follow best practices for Opportunity Management, Data Quality and Accuracy, CRM Hygiene, Quotes and Forecasting • Achieve financial and strategic revenue, bookings and billings targets • Evaluate the portfolio to prioritize time for favorable outcomes • Leverage customer data and behavior to assess renewal health • Serve as an individual contributor reporting to the Manager, Renewal Specialists

🎯 Requirements

• Eligible to work in Egypt • 2+ years of experience within Renewal Management, Account Management or Customer Success • Bachelor's degree • Fluent in written and spoken English and French • Preferred: 2+ years of experience within Renewal Management, Account Management or Customer Success within SaaS offerings • Strong negotiation skills with experience driving contracts to completion on time • Ability to demonstrate a strategic mindset to enable persuasive value conversations with customers at an executive level • Experience in quota carrying sales role with proven achievement • Strong process management, financial acumen, and contractual engineering skills • Ability to react and adapt to potential rapid shifts in priorities • Strong level of urgency, organization, and prioritization skills • Ability to project-manage the renewal cycle, pulling in necessary resources

🏖️ Benefits

• Fixed-term contract for 8 months • Remote work from a designated remote work location for the majority of the time • Reasonable accommodations for qualified individuals with disabilities • Religious accommodations during the application process • Equal opportunity to succeed and be heard

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