Account Manager

🕒 July 15

🇮🇱 Israel – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

🗣️🇮🇱 Hebrew Required

Where this job comes from

Posted on DoiT International's careers page, not through a job board

First seen by Remote Rocketship July 15

Still open on DoiT International's site. Checked 1 hour ago.

Logo of DoiT International

DoiT International

201 - 500 employees

Founded 2014

☁️ SaaS

💼 Consulting

SaaS • Cloud Services • Consulting

DoiT International is a cloud services company that provides comprehensive solutions for managing and optimizing cloud infrastructure across multiple platforms such as AWS, Google Cloud, and Microsoft Azure. Their services include cloud cost management, workload intelligence, automation, and consulting. DoiT International helps businesses optimize their cloud environments, improve performance, and enhance security through a combination of advanced technology and expert consulting.

📋 Description

• Develop a deep understanding of DoiT’s business, cloud management platform, support, services, and customer needs • Maintain ownership and context of assigned customers and manage communication with vendor teams to demonstrate value and revenue-growth opportunities • Manage customer support escalations through resolution and ensure high customer satisfaction • Negotiate and close long-term commitments with key stakeholders • Identify new workload opportunities within customers’ cloud environments and SaaS solutions • Establish a regular cadence with the complete customer portfolio • Aggregate customer feedback to align products and solutions with customer needs • Provide customer feedback and requests to engineering teams and help prioritize deliverables • Deliver quarterly customer reviews covering project timelines, projected cloud-platform spending, and support and engagement feedback • Identify cost-optimization opportunities within customer cloud environments • Work with cloud-vendor sales representatives on mutual customers • Nurture existing customer relationships, identify additional engagement opportunities, support vendor-team account growth, and retain existing customers

🎯 Requirements

• 2+ years of experience in an Account Management/Customer Success/Customer Engineering role • 3+ years of experience at a technology company • Experience with AWS, GCP, or other major public clouds • Experience in the FinOps ecosystem • Strong verbal/written communication skills in Hebrew & English • Strong technical skills enabling productive engagement with technical teams • Ability to build influential relationships • Great operational/administration skills • Analytical and detail-oriented • Ability to move between the big picture and minutiae • Desire to grow within the organization and continuously broaden skill sets • Cloud certifications are a bonus, including AWS Cloud Practitioner or Google Cloud Digital Leader • Additional languages are a bonus

🏖️ Benefits

• Unlimited Vacation • Flexible Working Options • Health Insurance • Parental Leave • Employee Stock Option Plan • Home Office Allowance • Professional Development Stipend • Peer Recognition Program • Flexible schedule balancing work and home life • Opportunities to level up skills professionally and personally

Apply Now

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