IT Support Engineer

Job not on LinkedIn

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🌐 India, Argentina, +1 more countries – Remote

🇮🇳 India – Remote 🇦🇷 Argentina – Remote 🇬🇧 United Kingdom – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

📞 Support Engineer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Domino Data Lab

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2013

🤖 Artificial Intelligence

🏢 Enterprise

☁️ SaaS

💰 Series F on 2022-06

Artificial Intelligence • Enterprise • SaaS

Domino Data Lab is a company that empowers AI-driven enterprises to build and manage AI at scale through its Enterprise AI Platform. The platform provides an integrated experience for model development, MLOps, collaboration, and governance, enabling global enterprises to innovate across various sectors. Domino supports better medicinal development, productive agriculture, and competitive product creation. Established in 2013 and backed by notable investors like Sequoia Capital and NVIDIA, Domino enables companies to optimize AI deployment effectively.

📋 Description

• Resolve Tier 1 and Tier 2 IT tickets and monitor Jira/Slack IT channels for timely support • Manage laptop provisioning and de-provisioning for Mac and Windows devices through a third-party partner • Run global onboarding and offboarding processes • Deliver IT training to employees • Administer identity providers including Google Workspace and Okta • Document best practices and expand the IT Knowledge Base • Manage day-to-day IT systems and processes

🎯 Requirements

• 5+ years in IT, including 2+ years implementing IT management software • Proven ability to independently execute IT operations end-to-end in a small, fast-paced environment (150–300 employees) • Advanced expertise with MacOS, Windows, Microsoft Intune, JAMF, SAML/SSO, SCIM provisioning, SPF/DKIM, VPNs, and Azure/MSFT ADFS • Security-first mindset with a strong bias toward reliability and edge-case thinking • Proactive process improver who documents and future-proofs IT systems • Strong communicator who partners well across teams

🏖️ Benefits

• Contract role • Growth mindset and opportunities for teaching and learning • Tools and support to help employees succeed in their function and the company • Diverse and inclusive work environment