Payment Operations Specialist, International

🔥 0 minutes ago

🇨🇭 Switzerland – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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DotWorld

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2015

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

DotWorld is a company that specializes in helping web entrepreneurs and SaaS startups to develop, scale, and manage their online businesses. They provide a comprehensive set of services including idea generation, resource provision, market testing, and tailored marketing strategies to ensure the success of SaaS ventures. With a multi-disciplinary team of experts in development, marketing, design, and AI, DotWorld aims to supercharge SaaS ideas and facilitate their growth in the global market.

📋 Description

• Operate the payment chain on a daily basis, including accounts, PSP configurations, routing, and billing • Handle incidents and operational issues, from analyzing logs, data, and APIs through to resolution • Keep procedures, documentation, and PSP account access up to date • Serve as the internal expert on PayPal, Apple Pay, Google Pay, and local payment methods • Build the payment-method roadmap for each market • Monitor success rates, conversion, and costs • Recommend new payment methods to Product teams and support their rollout • Monitor the PSP ecosystem and emerging solutions • Contribute to partner selection and RFP processes • Manage day-to-day relationships with selected international providers and acquirers • Define project scope, functional specifications, and target processes • Coordinate implementation with Tech teams and squads through testing and production launch • Formalize the standard process for opening a new merchant account or entering a new market • Identify payment-related conversion levers • Build the business case for each market launch in collaboration with Data teams • Negotiate and challenge every cost line item

🎯 Requirements

• At least 5 years of experience in the payments industry • Experience on the PSP side in account management, solutions engineering, or implementation management, or on the e-commerce/SaaS merchant side managing and customizing payment solutions • Hands-on experience managing PSP accounts on a day-to-day basis • Experience implementing payment solutions with technical teams, including specifications, testing, and production launch • Proficiency with PayPal, Apple Pay, and Google Pay wallets • Strong knowledge of the international PSP and acquirer ecosystem • Solid technical understanding, including log reading, API call validation, and flow analysis • Ability to read dashboards, formulate analyses, and interpret test results • Fluency in French required • Minimum B2 level of English required

🏖️ Benefits

• Work remotely from any country in Europe • Work remotely from a different time zone for one month • Tailored vacation arrangements • Flexible working hours • Two company seminars per year • Hybrid work option in Lausanne, with modern offices, access to sports facilities, parking, and travel expense contributions • Professional development opportunities • Culture of innovation • Career growth opportunities • Inclusive work environment and equal opportunities