Search Remote Jobs

Business Analyst

Job not on LinkedIn

🔥 5 minutes ago

🇿🇦 South Africa – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🧐 Business Analyst

Where this job comes from

Posted on Doxim's careers page, not through a job board

First seen by Remote Rocketship 5 minutes ago

Logo of Doxim

Doxim

501 - 1000 employees

💼 Consulting

🛡️ Insurance

📦 Logistics

💰 Debt Financing on 2016-10

Consulting • Insurance • Logistics

Doxim is the customer communications management and engagement technology leader serving highly regulated markets, including financial services, utilities, and healthcare. They provide omnichannel communications and payment solutions to maximize customer engagement and revenue while reducing costs. Doxim's software and technology-enabled managed services address challenges in digitization, operational efficiency, and customer experience through a suite of integrated SaaS solutions. Their client base includes banking, credit unions, wealth management, consumer finance, healthcare, insurance, utilities, and government sectors.

📋 Description

• Gather, document, and validate business requirements from stakeholders • Analyze current business processes and identify areas for improvement • Develop business requirement documents (BRDs), functional requirements, and process maps • Facilitate workshops, meetings, and interviews with business stakeholders • Collaborate with project managers, developers, and subject matter experts to deliver solutions • Conduct gap analyses and recommend process enhancements • Support system testing, user acceptance testing (UAT), and implementation activities • Create reports, dashboards, and data analyses to support business decisions • Monitor project progress and ensure business objectives are met • Provide training and support for new systems and processes

🎯 Requirements

• Bachelor's degree in business administration, Information Systems, Finance, Economics, or a related field • 7+ years of Business Analysis experience • Experience gathering and documenting business requirements • Strong analytical and problem-solving skills • Excellent communication and stakeholder management abilities • Proficiency in Microsoft Excel, Power BI, Visio, and Microsoft Office applications • Knowledge of Agile, Scrum, or Waterfall methodologies • Preferred: CBAP or ECBA certification • Preferred: Experience with SQL and data analysis tools • Preferred: Experience working on technology, process improvement, or transformation projects • Preferred: Knowledge of business process modeling techniques

🏖️ Benefits

• Flexible benefit options from Day 1 of employment, including healthcare and employer-matched retirement savings • Growth and talent development opportunities • Generous PTO policy • Employee Referral Program bonus • Remote, in-office, and hybrid work opportunities across North America, South Africa, and Europe

Apply Now

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com
Follow Remote Rocketship on LinkedInFollow Remote Rocketship on InstagramFollow Remote Rocketship on FacebookFollow Remote Rocketship on TikTok