COE Manager, Global Contract Logistics

🔥 20 minutes ago

🇩🇪 Germany – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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DSV - Global Transport and Logistics

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1976

🚘 Automotive

🏥 Healthcare

💼 Consulting

Automotive • Healthcare • Consulting

DSV - Global Transport and Logistics is a global freight forwarding and logistics company providing air, sea, road and rail transport, contract logistics, warehousing and value-added supply-chain services. It operates a large worldwide network of offices and logistics facilities, offers digital tools and connectivity (myDSV, tracking, APIs/EDI) for booking and shipment visibility, and serves industry verticals such as healthcare, automotive, aerospace and consumer goods while pursuing sustainability and innovation initiatives.

📋 Description

• Manage GCM Center of Excellence activities and align CoE program development with global operations across Safety, Security, Sustainability, Quality, IT Systems, Training, CIP, Operations Excellence, and Innovation • Drive and shape CoE programs focused on best-in-class customer service • Develop, align, and implement processes and tools to improve the business • Lead communication strategy around CoE program scope to promote company strategy and priorities • Co-manage change management programs supporting customer strategy • Identify, design, and implement continuous improvement initiatives • Measure and report the impact of initiatives • Collaborate with GCM Business Management on strategy, future growth, and business sustainment • Build and manage relationships across all organizational levels • Act as senior global interface with appropriate customer-side stakeholders and understand their demands • Help drive the GCM global strategic planning process and roadmap • Track and ensure strategic initiatives are managed, delivered, and measured against customer goals • Implement a continuous auditing culture across the CoE • Drive performance across global sites through key metric monitoring • Escalate risks and issues • Communicate proactively across business units and organizational layers to gain feedback, buy-in, and alignment • Identify and implement best practices

🎯 Requirements

• 7+ years’ experience in operational roles in the contract logistics industry • Demonstrable end-to-end experience across sales, strategy, consulting, and supply chain • Sufficient expertise within the account industry and a high-level understanding of local market conditions • Business degree required • Master’s degree preferred • Third-party logistics experience preferred but not required • Fluent in English • Additional language skills highly beneficial • Ability to collaborate with operations team members and client representatives to troubleshoot and solve problems • Excellent verbal, written, and visual/presentation communication skills • Proven interpersonal skills to develop strong working relationships at all levels and across geographies • Ability to influence, motivate, and inspire others • Ability to question and challenge existing ways of thinking • Proactive approach to change • Entrepreneurial-minded self-starter capable of working under pressure in a fast-paced, dynamic, and changing environment • Ability to work independently and proactively • Ability to think strategically and tactically to drive cross-functional initiatives • Excellent organizational skills • Ability to multitask and prioritize on an ongoing basis • Program management mindset; results-oriented and able to meet deadlines • Strong knowledge of Microsoft Office, especially Word, Excel, and PowerPoint

🏖️ Benefits

• Capital-forming benefits • Company pension scheme • Employee discounts • DSV employee card with a monthly net credit • JobRad bike leasing • Anniversary payments • Supplementary health insurance (depending on division) • Computer glasses for screen work • Group accident insurance • Extensive onboarding with an individual training plan • A great, dedicated, and motivated team • Flat organizational structures • An open working atmosphere • Diverse range of tasks with significant decision-making freedom • Modern workplace • Transparent flexitime policy • Option to work remotely • Regular training and development programs • E-learning offerings • Talents@DSV initiatives • Tailored development programs may be available