Duel.com
51 - 200 employees
🎲 Gambling
👥 B2C
💰 $3M Seed on 2022-01
Gambling • B2C
Duel. com is an online, consumer-facing casino and betting platform. It offers a wide variety of casino games (slots, blackjack, video poker, roulette, plinko, crash, limbo, mines, keno and originals), poker, sports betting, live dealer titles, public leaderboards and an in-site chat/community. The site emphasizes provably-fair mechanics, 100% RTP labels for its “Duel Originals” games, large leaderboards and responsible-gambling messaging. Duel. com is owned by Immortal Snail LLC and is licensed to operate gaming/wagering under a license issued by the Government of the Autonomous Island of Anjouan (Comoros).
Customer Support Specialist
Job not on LinkedIn
🔥 42 minutes ago
Where this job comes from
Posted on Duel.com's careers page, not through a job board
First seen by Remote Rocketship 42 minutes ago
Duel.com
51 - 200 employees
🎲 Gambling
👥 B2C
💰 $3M Seed on 2022-01
Gambling • B2C
Duel. com is an online, consumer-facing casino and betting platform. It offers a wide variety of casino games (slots, blackjack, video poker, roulette, plinko, crash, limbo, mines, keno and originals), poker, sports betting, live dealer titles, public leaderboards and an in-site chat/community. The site emphasizes provably-fair mechanics, 100% RTP labels for its “Duel Originals” games, large leaderboards and responsible-gambling messaging. Duel. com is owned by Immortal Snail LLC and is licensed to operate gaming/wagering under a license issued by the Government of the Autonomous Island of Anjouan (Comoros).
📋 Description
• Own live chat five days a week minimum, plus when things kick off outside hours • Manage socials and community platforms • Actively test the site — find bugs, raise them, follow up until they're dead • Test new features before they ship • Handle escalations and edge cases — nothing gets dropped • Manage crisis situations solo • Spot root cause issues and fix the process, not just the symptom • Get involved everywhere
🎯 Requirements
• A brain • Thick skin — users will insult you and worse • Ability to stay calm when everything is on fire • Genuine desire to help people, not just close tickets • Troubleshooting instincts and attention to detail • Comfortable with crypto • Support experience preferred • Remote experience a plus
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