Dutch Customer Support Agent

🕒 March 31

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Speakit

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

🤝 B2B

👥 HR Tech

Recruitment • B2B • HR Tech

Speakit is a dynamic recruitment company specializing in connecting multilingual talents with job opportunities across Europe. They focus on various sectors, including customer support, sales, and technical support, ensuring a seamless transition for candidates with relocation support. Speakit offers permanent recruitment, payroll services, and comprehensive HR solutions to both candidates and companies, setting new standards in candidate and client experience.

📋 Description

• As a Customer Support Agent, you’ll play a crucial role in responding to customer questions and complaints via email (no phone calls) and reviewing content across marketplaces, ensuring compliance with company guidelines and country-specific laws. • By doing so, you’ll contribute to a secure online space for users to interact with each other.

🎯 Requirements

• Previous experience is not required. What we value most is your enthusiasm and commitment to create a positive impact in the digital sphere. • If you have strong Dutch reading and writing abilities, along with basic to conversational English skills, excellent computer proficiency, decision-making skills, attention to detail, proactive mindset, we want you as part of our amazing team! • Our team collaboratively covers rotational morning and late shifts until midnight, with the added flexibility of working from the comfort of your home in Malta!

🏖️ Benefits

• Job Satisfaction: We take pride in working as teams that protect millions of users from scammers. Our work makes the internet a safer place to be! • Career Opportunities and Rewards: We encourage personal and professional growth, thanks to the performance-based level progress system. In addition, there are also team performance bonuses to reward the efforts of our teams. • Caring Culture: Our managers and employees care and actively support each other. Join us in Malta and we will become your support network. • Flexible Shifts: No night shifts! Work with managers who understand your personal challenges and will do their best to accommodate your commitments or emergencies. We offer flexible shifts to ensure work-life balance. • Remote Working: Embrace the freedom of working from the comfort of your own home in Malta. We also offer the option to work remotely from abroad for a few weeks within the EU per year. • Health Insurance: Your well-being is a priority. We provide comprehensive health coverage and professional well-being support. • Relocation: refund of initial flight ticket up to 200 euros after 6 months, initial accommodation in hotel paid by the company. • Benefits: gym discounts, free transport from certain areas in Malta, team performance bonuses.