Senior ServiceNow Developer – ITAM, HAM, CMDB

Job not on LinkedIn

🕒 February 3

🇮🇳 India – Remote

⏰ Full Time

🟠 Senior

🔧 ServiceNow

👻 Ghost score 58%

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Logo of DysrupIT

DysrupIT

51 - 200 employees

Founded 2016

🏢 Enterprise

☁️ SaaS

🔒 Cybersecurity

Enterprise • SaaS • Cybersecurity

DysrupIT is a global cloud services and IT solutions firm that helps organizations adopt cloud technologies and transition to as-a-Service business models. The company provides enterprise cloud, managed services, application engineering, cybersecurity, and data analytics & information management, serving SMBs through multinational enterprises with Microsoft and other cloud platforms. DysrupIT also emphasizes community impact, talent development, and long-term partnerships to deliver secure, scalable, and business-aligned technology outcomes.

📋 Description

• Develop and configure ServiceNow applications, workflows, and automation solutions according to technical design specifications • Write and maintain server-side scripts, including Business Rules, Script Includes, Scheduled Jobs, and Transform Maps • Develop client-side scripts, including Client Scripts, UI Policies, UI Actions, and Catalog Client Scripts • Build and configure Service Catalog items, Record Producers, and Order Guides • Implement integrations with external systems using REST APIs, SOAP, and IntegrationHub • Configure and develop AI-powered solutions using ServiceNow Virtual Agent, Predictive Intelligence, and Now Assist • Build and maintain Virtual Agent conversation flows and NLU models • Implement generative AI capabilities for knowledge management, case summarization, and intelligent search • Apply responsible AI practices during development, including data quality, testing, and requirements • Create and maintain reports, dashboards, and Performance Analytics indicators • Perform unit testing, debugging, and code reviews • Document technical solutions, configuration details, code comments, and deployment procedures • Support System Integration Testing (SIT) and User Acceptance Testing (UAT) • Troubleshoot and resolve technical issues during development and post-deployment phases • Follow platform best practices for performance optimization, security, and upgrade safety • Participate in technical design sessions and provide input on implementation approaches • Assist in knowledge transfer and training of client technical resources • Support an enterprise AI-enabled IT Asset Data Management solution through data profiling, standards definition, historical data preparation, AI-enabled cleansing, testing, and validation • Collaborate with architects, AI specialists, consultants, and client stakeholders throughout the delivery lifecycle

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Systems, Software Engineering, or a related field • Hands-on ServiceNow development experience, including Business Rules, Script Includes, Client Scripts, UI Actions, and Scheduled Jobs • Proficiency in JavaScript, HTML, CSS, and related web development technologies • Experience configuring and developing solutions using ServiceNow Studio, Flow Designer, and IntegrationHub • Experience designing and implementing REST and SOAP integrations with external systems • Experience with ServiceNow data models, Import Sets, Transform Maps, data integrations, and large enterprise datasets • Experience delivering ServiceNow solutions involving IT Asset Management (ITAM), Hardware Asset Management (HAM), CMDB, Product Model, or enterprise data-quality initiatives • Strong understanding of data mapping, validation, transformation, normalization, and troubleshooting • Working knowledge of relational databases and SQL for data analysis, queries, and reporting • Ability to independently troubleshoot complex ServiceNow, integration, and data-related issues • Experience supporting system integration testing, product testing, UAT defect resolution, regression testing, and release-readiness activities • Familiarity with Git, version control practices, and structured software development standards • Experience working within Agile or Scrum delivery environments • Prior experience working in a consulting or client-facing delivery environment • Experience with ServiceNow AI capabilities, such as Virtual Agent, Predictive Intelligence, and Now Assist • Familiarity with generative AI, large language models (LLMs), and prompt engineering • Understanding of responsible AI principles, including data governance, bias awareness, transparency, security, and human oversight • Certified System Administrator (CSA) — Required • Certified Application Developer (CAD) — Required • Certified Implementation Specialist (CIS) — Required • At least one additional ServiceNow certification • Strong written and verbal communication, collaboration, and stakeholder management skills

🏖️ Benefits

• Government-mandated benefits plus supplemental HMO coverage • Collaborative and professional work environment • Career growth opportunities within a growing organization • Remote work arrangement • Training to support employee growth and career advancement

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