eBay
10,000+ employees
Founded 1995
🛍️ eCommerce
👥 B2C
🏪 Marketplace
💰 Post-IPO Debt on 2022-11
eCommerce • B2C • Marketplace
eBay is a global eCommerce marketplace that allows individuals and businesses to buy and sell a wide variety of goods and services online. Founded in 1995, eBay provides a platform for auction-style sales as well as fixed-price listings, making it a go-to destination for shoppers looking for unique items. Its commitment to user experience includes features that enhance browsing, personalization of content, and seller tools to improve their market presence.
Commercial Underwriting Investigations
🕒 February 17
🗣️🇯🇵 Japanese Required
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eBay
10,000+ employees
Founded 1995
🛍️ eCommerce
👥 B2C
🏪 Marketplace
💰 Post-IPO Debt on 2022-11
eCommerce • B2C • Marketplace
eBay is a global eCommerce marketplace that allows individuals and businesses to buy and sell a wide variety of goods and services online. Founded in 1995, eBay provides a platform for auction-style sales as well as fixed-price listings, making it a go-to destination for shoppers looking for unique items. Its commitment to user experience includes features that enhance browsing, personalization of content, and seller tools to improve their market presence.
📋 Description
• Conduct in depth case reviews to promote safe trading on the site. • Use filters, member reports and account reviews to make informed decisions on each case. • Identify and document trends then provide feedback to your leadership and Risk/Trust. • Provide feedback on filter performance to relevant developer teams. • Handle escalations and provide summaries per request of leadership. • Respond to appeals or manage customer inquiries through email channels. • Conduct outbound phone calls or otherwise reach out to the customer as part of your case review. • Consult with customers and other lines of business to help customers succeed on the platform. • Present case decisions including end to end customer experiences to leadership. • Review documents to better understand business models and overall business relation impact to eBay.
🎯 Requirements
• Must have excellent verbal and written communication skills, including reviewing business documents, in Japanese and English.
🏖️ Benefits
• Opportunities to promote to GCX Risk Senior Investigator, grade 19 • Day Shift with negotiable start times
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