Customer Support and Sales Agent, German-speaking

Job not on LinkedIn

🔥 3 minutes ago

🇧🇪 Belgium – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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eCarsTrade

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2016

🚘 Automotive

🏪 Marketplace

🤝 B2B

Automotive • Marketplace • B2B

eCarsTrade is an online European car auction and used-vehicle marketplace focused on professional buyers (dealers and traders). The platform lists large volumes of ex-lease, post-rental and trade-in vehicles from European sources, offers both timed auctions and fixed-price sales, and provides detailed vehicle photos, inspection/appraisal reports, transparent fixed commissions, multilingual support, delivery/logistics across the EU (and export assistance), and data-driven pricing/bid recommendations. It emphasizes high-quality verified stock, a streamlined bidding/purchase flow, and after-sales support for cross-border transactions.

📋 Description

• Assist and sell to accounts across all channels: email, WhatsApp and phone. • Provide presales assistance by explaining how the platform works, how auctions run, and what's included in fees, transport and documents. • Actively drive bids and purchases by recommending relevant vehicles, following up on activity, and re-engaging inactive accounts. • Deliver fast, friendly, reliable customer support and solve problems so customers return and buy again. • Identify high-growth-potential accounts, qualify them, and work with the Key Account Management team to develop them. • Keep the CRM accurate and up to date so every customer interaction is visible and actionable.

🎯 Requirements

• Experience in customer support, inside sales or a customer-facing commercial role. Automotive or B2B is a plus. • A genuine service mindset combined with strong commercial instinct: you enjoy helping people, and you enjoy closing. • Comfortable handling a high volume of conversations across phone, WhatsApp and email, and switching easily between support and sales. • A curious eye for opportunity. You notice when an account is ready to grow. • Organised, proactive and autonomous. • German and English mandatory. • Russian, Romanian or other Eastern European languages are a strong plus.

🏖️ Benefits

• Fully remote, B2B contractor role. • Competitive fixed retainer plus performance-based variable. • A steady flow of inbound customers and leads • A dynamic, international environment with high autonomy and direct impact on growth. • Annual team-building event.