Operations Portal Coordinator

Job not on LinkedIn

🕒 February 28

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 49%

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Logo of eClerx

eClerx

10,000+ employees

Founded 2000

💼 Consulting

📦 Logistics

🏭 Manufacturing

💰 $6.5M Post-IPO Equity on 2010-03

Consulting • Logistics • Manufacturing

eClerx is a trusted innovation partner that provides technology, data analytics, and process management services to some of the world’s leading brands. Their capabilities span multiple sectors, including digital customer operations and financial markets, leveraging advanced solutions like robotic process automation (RPA) and generative AI. As a globally deployed company, eClerx is dedicated to delivering exceptional outcomes through their adaptable engagement models, ensuring they meet diverse business needs across various industries.

📋 Description

• Managing the operationalization of Customer Inductions and Portals across business units • Setting targets and monitoring results for induction function • Providing leadership and coaching to branch teams • Regularly reporting on customer induction progress and compliance performance • Managing customer induction and portal compliance elements of new scaled business

🎯 Requirements

• Bachelor's Degree • Experience in customer induction and portal management • Strong leadership and coaching skills • Ability to analyze compliance performance • Familiarity with technology and systems for customer induction

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