Senior Analyst

🕒 June 30

🇵🇭 Philippines – Remote

⏰ Full Time

🟠 Senior

🧐 Analyst

👻 Ghost score 28%

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Logo of eClerx

eClerx

10,000+ employees

Founded 2000

💼 Consulting

📦 Logistics

🏭 Manufacturing

💰 $6.5M Post-IPO Equity on 2010-03

Consulting • Logistics • Manufacturing

eClerx is a trusted innovation partner that provides technology, data analytics, and process management services to some of the world’s leading brands. Their capabilities span multiple sectors, including digital customer operations and financial markets, leveraging advanced solutions like robotic process automation (RPA) and generative AI. As a globally deployed company, eClerx is dedicated to delivering exceptional outcomes through their adaptable engagement models, ensuring they meet diverse business needs across various industries.

📋 Description

• Answer customer needs and requests through various live and non-live contact channels • Deliver a “wow” experience to customers • Handle inbound/outbound contact in a professional manner • Preserve customer retention and initiate selling new business to existing customers and prospects

🎯 Requirements

• Bachelor’s degree in related field • Overall 2-3 years in relevant field

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