Senior Developer, ServiceNow HRSD

🔥 0 minutes ago

🌐 Costa Rica, Mexico – Remote

🇨🇷 Costa Rica – Remote 🇲🇽 Mexico – Remote

⏰ Full Time

🟠 Senior

🔧 ServiceNow

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Edwards Lifesciences

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1958

🏥 Healthcare

💼 Consulting

🍽️ Food & Beverage

Healthcare • Consulting • Food & Beverage

Edwards Lifesciences is a global leader in patient-focused medical innovations. The company specializes in heart valve disease solutions, offering products and services such as transcatheter heart valves and mitral and tricuspid technologies, as well as surgical heart valve solutions. Edwards Lifesciences also focuses on critical care technologies including hemodynamic monitoring, remote monitoring, and predictive monitoring. The company conducts clinical research and is committed to improving patient lives through innovative cardiovascular disease solutions, while being a responsible corporate citizen with an emphasis on global corporate giving.

📋 Description

• Design, develop, and maintain ServiceNow HRSD solutions meeting business requirements and best practices • Partner with the ServiceNow HR team to provide subject matter expertise and translate stakeholder needs into scalable technology solutions • Translate business requirements into technical solutions and provide estimates, timelines, and deliverables • Perform testing, debugging, and troubleshooting to ensure solution quality and performance • Support and maintain existing ServiceNow HRSD solutions and resolve issues and incidents • Configure, enhance, and support NowAssist, Employee Center Pro, case and knowledge management, lifecycle events, integrations, and employee document management • Identify opportunities to leverage NowAssist, Moveworks, automation, and AI-enabled self-service to reduce manual effort and improve employee experience • Support Moveworks integration and optimization with ServiceNow HRSD, knowledge content, and HR workflows • Conduct training and knowledge-transfer sessions for end users and developers • Stay current with ServiceNow HRSD, NowAssist, Moveworks, automation, and AI-enabled employee support; recommend improvements for case deflection, process efficiency, and scalable HR service delivery

🎯 Requirements

• Bachelor’s degree in computer science, Information Systems, or related field • Minimum 5 years of relevant experience in ServiceNow development, configuration, and administration • Proficient in English speaking and writing • Proficient in ServiceNow HRSD capabilities, including Case and Knowledge Management, Employee Center Pro, Lifecycle Events and Journeys, HR Integrations, Employee Document Management, NowAssist, and Moveworks • Strong knowledge of ServiceNow scripting languages, such as JavaScript, AngularJS, HTML, CSS, and XML • Experience using ServiceNow APIs, such as REST, SOAP, and JSON • Experience using ServiceNow tools, such as Workflow Studio, Flow Designer, IntegrationHub, and Automated Test Framework • Certified in ServiceNow System Administrator and ServiceNow Application Developer • Experience with ServiceNow AI capabilities, including NowAssist for HRSD, and understanding how generative AI can improve employee self-service, case deflection, and HR service delivery • Experience with Moveworks or similar enterprise AI assistant platforms • Familiarity with generative AI, automation, skills intelligence, virtual agent technologies, and their application to improve HR service delivery and employee experience • Excellent communication, collaboration, and problem-solving skills • Ability to work independently and as part of a team

🏖️ Benefits

• Meaningful work supporting patients around the world • Full-time employment