Salesforce Administrator – Billing

Job not on LinkedIn

🔥 15 hours ago

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🌐👷 Salesforce Administrator

👻 Ghost score 10%

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Logo of Egnyte

Egnyte

1001 - 5000 employees

Founded 2008

💼 Consulting

🏥 Healthcare

🏗️ Construction

💰 Private Equity Round - Egnyte on 2025-02

Consulting • Healthcare • Construction

Egnyte is an AI-powered content cloud and enterprise file-sharing platform that provides secure file storage, collaboration, and governance. It enables teams to access and co-edit large and complex files from the cloud via desktop and web apps, integrates with common productivity and cloud platforms, and adds AI features (assistant, agents, AI search, workflows) for insights and automation. Egnyte also includes built-in data governance, compliance automation, ransomware detection, and sensitive-data protection to meet enterprise regulatory needs.

📋 Description

• Own Salesforce Billing as the primary focus, including invoice generation and scheduling, invoice runs, credit and debit notes, payments and payment allocation, refunds, and revenue schedules • Configure and maintain billing rules, tax rules, revenue recognition rules, finance books, finance periods, and legal entities • Diagnose invoice line issues and correct them at the source • Run and troubleshoot scheduled billing and payment jobs • Investigate failed or stuck invoice runs, unbilled order products, and proration or co-term discrepancies • Own billing reconciliation between Salesforce and NetSuite, resolving sync failures, mismatched amounts, and duplicate or orphaned records with Finance • Support month-end and quarter-end close, including period locks, cutoff issues, aging and deferred revenue reporting, and ad hoc reconciliation questions • Partner with Finance and Revenue Accounting on audit requests, controls, and evidence for SOX-style reviews • Administer Salesforce CPQ, including product and price book setup, price rules, product rules, discount schedules, quote templates, and Advanced Approvals • Support amendments, renewals, upgrades, downgrades, and cancellations across the quote-to-cash lifecycle • Trace defects across quote, order, contract, subscription, invoice, and payment processes • Handle core administration across Sales Cloud, Revenue Cloud, and managed packages, including users, licenses, profiles, permission sets, validation rules, Flows, reports, and dashboards • Complete internal system audits and prepare the org for Salesforce seasonal releases and managed package upgrades • Coordinate evaluation, scoping, and delivery of development requests, including effort estimates and impact analysis • Perform system testing in sandboxes before promotion, following change management and deployment processes • Strengthen administrative, development, and change management processes with the admin team

🎯 Requirements

• Minimum 4 years as a Salesforce administrator, including at least 2 years of hands-on Salesforce Billing configuration and support • Demonstrated ownership of end-to-end quote-to-cash: order management, invoicing, amendments, renewals, credits, payments, and billing reconciliation • Working knowledge of the Billing and CPQ data model (blng and SBQQ objects) and how records relate across the lifecycle • Familiarity with an integrated ERP, ideally NetSuite, and with the failure modes of ERP–Salesforce integrations • Ability to troubleshoot complex CPQ and Billing issues while protecting data integrity • Ability to work effectively with Finance, Sales Operations, and other cross-functional partners • Proven ability to meet deadlines, prioritize competing requests, and manage laterally and upward • Ability to communicate clearly at all levels of the organization, reconcile conflicting information from multiple sources, and distinguish what a user asked for from what they actually need • Creative and analytical mindset with strong problem-solving skills • Preferred Salesforce Certified Administrator and Salesforce CPQ Specialist; Revenue Cloud Consultant or Billing-specific credentials are a strong plus • Experience with subscription and usage-based billing models in a SaaS business • Exposure to tax engines (e.g., Avalara), payment gateways, and dunning or collections processes • Experience with middleware such as Boomi or Celigo • Experience supporting partner, reseller, or multi-entity billing • Familiarity with Salesforce's Revenue Cloud roadmap and what a move off legacy CPQ would involve

🏖️ Benefits

• Competitive salaries • Medical insurance and healthcare benefits for you and your family • Fully paid premiums for life insurance • Flexible hours and PTO • Gym reimbursement • Childcare reimbursement • Group term life insurance

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