Senior Technical Consultant

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🕒 May 21

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Egnyte

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2008

☁️ SaaS

🔐 Security

🏢 Enterprise

💰 Private Equity Round - Egnyte on 2025-02

SaaS • Security • Enterprise

Egnyte is an AI-powered content cloud and enterprise file-sharing platform that provides secure file storage, collaboration, and governance. It enables teams to access and co-edit large and complex files from the cloud via desktop and web apps, integrates with common productivity and cloud platforms, and adds AI features (assistant, agents, AI search, workflows) for insights and automation. Egnyte also includes built-in data governance, compliance automation, ransomware detection, and sensitive-data protection to meet enterprise regulatory needs.

📋 Description

• Design and architect end-to-end technical solutions for customer deployments, including API integrations, authentication workflows, and AI-augmented content processes built on the Egnyte platform • Lead the full technical implementation lifecycle — from requirements gathering and solution design through delivery, testing, post-deployment adoption, and documentation • Serve as the primary technical point of contact for customer engineering and IT stakeholders, engaging credibly at the architecture level across integration, security, and platform design discussions • Build and deliver custom integrations using Egnyte's public APIs, webhooks, and SDK, and guide customers in extending the platform through iPaaS connectors and automation workflows • Design and implement AI-augmented workflows leveraging Egnyte's AI capabilities alongside third-party LLM services, helping customers extract value from their content through intelligent automation • Act as a technical liaison between customers and Egnyte's Engineering, Product, and Support teams — translating customer integration requirements into actionable product feedback and advocating for capability development • Engage in pre-sales activities including scoping, Proof of Concept design, and technical demos for integration- and AI-focused opportunities • Manage multiple concurrent projects with competing deadlines while maintaining quality and clear customer communication • Communicate professionally and succinctly and follow Standard Operating Procedures (SOPs).

🎯 Requirements

• Bachelor's degree in Computer Science, Computer Engineering, or a related technical discipline preferred • 5+ years of relevant technical experience, with at least 2 years in a direct customer-facing role such as Solutions Engineering, Technical Consulting, or Integration Delivery • Prior experience implementing or supporting enterprise SaaS applications in a technical capacity • Demonstrated ability to engage and communicate effectively with both technical (IT/engineering) and business stakeholders at the customer organization • Experience with pre-sales activities including scoping, POC design, and platform demonstrations • Strong software programming skills that cover four or more of the following areas: Full stack development with demonstrated experience building Enterprise integrations using REST APIs, using event-driven architecture, and modern authentication protocols including REST API design, OAuth 2.0, SAML/SSO, SCIM 2.0 provisioning • Experience with AI/LLM APIs (OpenAI, Anthropic, Azure AI), RAG patterns, and AI workflow integration • Familiarity with iPaaS platforms (Power Automate, Workato, Zapier, Make) • Cloud platform experience — AWS, Azure, or GCP (at least one) • JSON/XML data modeling, webhook event-driven architecture • Programming proficiency in one or more of: Python, JavaScript, SQL, Bash, or PowerShell • Experience with enterprise content, document management, or ECM platforms • Familiarity with software development toolchains including IDEs, source control (Git), CI/CD pipelines, and code review practices.

🏖️ Benefits

• Medical insurance and healthcare benefits for you and your family • Fully paid premiums for life insurance • Flexible hours and PTO • Gym reimbursement • Childcare reimbursement • Group term life insurance