Business Improvement Specialist

Job not on LinkedIn

🔥 0 minutes ago

🌐 Philippines, Argentina, +1 more countries – Remote

🇵🇭 Philippines – Remote 🇦🇷 Argentina – Remote 🇲🇽 Mexico – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Elevate and Delegate

WebsiteLinkedInAll Job Openings

1 - 10 employees

👥 HR Tech

🎯 Recruiter

🤝 B2B

HR Tech • Recruitment • B2B

Elevate and Delegate is a company that specializes in helping businesses reduce staffing costs and improve efficiency by sourcing and managing high-performance remote teams. They find talented overseas employees to fill roles such as virtual assistants, bookkeepers, customer service representatives, video editors, and more. Their services include smooth and efficient hiring and onboarding processes, strategy sessions to understand client pain points, and a 90-day satisfaction guarantee for their placements. Elevate and Delegate aims to help businesses grow without increasing their workload, by providing a dedicated talent overseas that works on the client's schedule.

📋 Description

• Audit existing processes, workflows, and SOPs against day-to-day execution • Map work across teams, systems, and functions • Identify process, system, documentation, capability, accountability, and ownership gaps • Shadow and interview team members to understand workflows and operational friction • Identify bottlenecks, duplication, unnecessary steps, handoff failures, and recurring issues • Translate findings into recommendations and prioritized improvement opportunities • Design, test, implement, measure, and continuously refine scalable process improvements • Evaluate and optimize Notion, ClickUp, Slack, Cubby, and Google Workspace workflows • Identify opportunities for automation, integrations, reporting, and improved information flow • Build and maintain SOPs, process maps, workflows, checklists, decision trees, and documentation standards • Maintain Notion as a reliable source of truth for operational knowledge • Establish documentation ownership, review cycles, and version control • Lead rollout plans, communication, training, implementation, adoption monitoring, and follow-up for process and systems changes • Develop KPIs, trackers, dashboards, reporting mechanisms, and feedback loops • Use operational data to identify trends, recurring problems, and systemic weaknesses • Apply AI tools such as Claude to research, analysis, documentation, process design, reporting, and repetitive operational work

🎯 Requirements

• 3+ years of experience in process improvement, business systems, business operations, business analysis, organizational effectiveness, or a related field • Proven experience analyzing, designing, documenting, and improving business processes • Strong experience creating and maintaining SOPs, workflows, process maps, and operational documentation • Demonstrated ability to take process improvements from diagnosis through implementation and adoption • Strong understanding of organizational change and change implementation • Excellent analytical and problem-solving skills with a data-driven approach • Ability to identify root causes rather than simply addressing symptoms • Exceptional organizational skills and attention to detail • Ability to manage multiple projects, priorities, stakeholders, and moving parts simultaneously • High ownership mentality and strong follow-through • Excellent written and verbal English communication • Experience working with remote or distributed teams • Proficiency with Notion, ClickUp, Slack, and Google Workspace • Hands-on familiarity with AI tools, particularly Claude, and ability to demonstrate their use in improving work • Ability to prioritize initiatives based on business impact, urgency, feasibility, and expected outcomes • Comfortable working in a fast-paced, entrepreneurial environment • Ability to work full-time during Oklahoma business hours (9am–5pm CT) • Strong plus: experience in self-storage, real estate, property management, hospitality, or another operationally intensive environment • Strong plus: experience with Cubby, AppFolio, or similar property management software • Strong plus: experience with operational reporting, KPI tracking, dashboards, or performance measurement • Strong plus: experience implementing organizational change across multiple departments or teams • Strong plus: experience designing scalable knowledge management systems • Strong plus: experience with workflow automation, integrations, or no-code/low-code tools • Strong plus: experience working remotely with US-based companies or distributed international teams

🏖️ Benefits

• Direct client relationship and independent handling of client-related matters • Payments handled directly by the client; salary paid directly to the worker • Vacation leave and holiday scheduling aligned with client policies and business needs • Loom video application and interview process • Client review and next-step consideration for shortlisted applicants