Adoption Strategist – APAC

Job not on LinkedIn

🕒 August 27

🇸🇬 Singapore – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 41%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ElevenLabs

WebsiteLinkedInAll Job Openings

1 - 10 employees

🤖 Artificial Intelligence

📱 Media

💰 $19M Series A on 2023-06

Artificial Intelligence • Media

ElevenLabs is a research lab dedicated to exploring new frontiers in voice generation. Their mission focuses on making content universally accessible in any language and voice. Through innovative research and deployment of novel methods in voice AI, ElevenLabs aims to enhance the enjoyment of content for diverse audiences and viewers.

📋 Description

• Design and run scalable onboarding tracks, lifecycle campaigns, workshops, and adoption playbooks • Drive customer adoption, activation, and rapid time-to-value for core use cases • Develop deep product expertise across the ElevenLabs platform, especially ElevenAgents and ElevenCreative • Audit customer agent prompts, configurations, and feature setups to identify gaps and provide recommendations • Track adoption metrics and partner with Revenue Operations to improve reporting • Develop data-driven adoption strategies and playbooks across the regional customer base • Partner with Account Management and CX on targeted adoption campaigns, regional workshops, and webinars • Work with implementation partners and internal Solutions Engineering, GTM, Customer Experience, Product Marketing, and Engineering teams • Partner with leadership on initiatives supporting the local GTM team and global results

🎯 Requirements

• 6+ years in adoption, customer/partner enablement, digital CS programs, enterprise growth, or a similar role • Experience at an AI-native or highly technical company with a large, low-touch book • Experience with voice AI, TTS, conversational AI, or developer-facing products • Track record of building adoption-focused programs from the ground up, including onboarding tracks, scaled adoption playbooks, and self-serve content • Ability to build automations and workflows with AI tools • Extremely analytical, with ability to identify trends, uncover insights, and use data to shape strategy • Ability to drive cross-functional outcomes without direct authority • Experience managing a high-volume book of business at mid-market or commercial scale • Must be fluent in English and Mandarin

🏖️ Benefits

• Annual discretionary professional development stipend • Annual discretionary social travel stipend to meet with colleagues • Annual company offsite • Monthly co-working stipend for employees not near a main hub • Growth opportunities and career paths