Deployment Strategist

🔥 14 minutes ago

🇨🇴 Colombia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 25%

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🗣️🇪🇸 Spanish Required

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Logo of ElevenLabs

ElevenLabs

1 - 10 employees

🤖 Artificial Intelligence

📱 Media

💰 $19M Series A on 2023-06

Artificial Intelligence • Media

ElevenLabs is a research lab dedicated to exploring new frontiers in voice generation. Their mission focuses on making content universally accessible in any language and voice. Through innovative research and deployment of novel methods in voice AI, ElevenLabs aims to enhance the enjoyment of content for diverse audiences and viewers.

📋 Description

• Meet with strategic customers to understand their AI transformation goals and identify pain points around customer-facing and operational workflows • Own flagship deals end-to-end, including identifying use cases, structuring commercial terms, and driving deals to close • Embed deeply with strategic customers, act as a trusted partner, and own delivery outcomes • Identify high-impact use cases and collaborate with Forward Deployed Software Engineers to implement them • Guide customers on best practices for deploying ElevenAgents, including agent design, orchestration, and production readiness • Scope potential applications in new industries and expand AI solutions across sectors globally • Present work results and future proposals to technical teams and C-suite executives • Collaborate with Research teams to feed field insights into the platform and models • Build and deliver demos of ElevenAgents and broader AI technology • Collaborate with customer engineering and executive teams to bring agents to production and deliver measurable business outcomes

🎯 Requirements

• 3+ years of experience working with customers in a technical capacity • Direct enterprise customer experience is preferred • Experience in product development, delivery, and change management • Comfort engaging in deal conversations, structuring value propositions, and navigating enterprise sales cycles alongside GTM partners • Basic proficiency in Python and familiarity with API integration • Excellent communication and problem-solving skills • Proven track record of taking ownership of complex, ambiguous projects and delivering results • Adaptability to work across different customer environments, industries, and technical use cases • Technical aptitude and familiarity with common LLM, tooling and AI agent frameworks • Ability to creatively map enterprise use cases and workflows to AI systems • Fluency in English and Spanish • Deep understanding of regional and cultural nuances • Ability to travel regularly for customer onsite engagements

🏖️ Benefits

• Annual discretionary professional development stipend • Annual discretionary stipend for meeting colleagues • Annual company offsite • Monthly co-working stipend for those not near a main hub • Remote-first work arrangement • Global team environment

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