Enterprise Solutions Engineer

Likely ghost job

🕒 May 5

🇸🇬 Singapore – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 72%

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🗣️🇨🇳 Chinese Required

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Logo of ElevenLabs

ElevenLabs

1 - 10 employees

🤖 Artificial Intelligence

📱 Media

💰 $19M Series A on 2023-06

Artificial Intelligence • Media

ElevenLabs is a research lab dedicated to exploring new frontiers in voice generation. Their mission focuses on making content universally accessible in any language and voice. Through innovative research and deployment of novel methods in voice AI, ElevenLabs aims to enhance the enjoyment of content for diverse audiences and viewers.

📋 Description

• Work as part of a driven team to unlock the full potential of ElevenLabs’ voice AI platform for a growing customer base • Scale technical solutions efficiently across many enterprise customers • Collaborate strategically with Account Executives to enhance the technical aspects of the sales process • Work directly with technical contacts from customers and prospective customers to provide bespoke support and architect solutions • Create compelling technical demonstrations communicating the product’s value proposition • Create technical enablement resources to improve the sales team’s effectiveness and technical fluency • Build self-service tools and documentation enabling customers to implement solutions independently • Identify opportunities to productize common integration patterns or features and collaborate with product teams to implement them • Travel regularly for customer onsites

🎯 Requirements

• Passion for AI, technology, and ElevenLabs products • Enjoyment of working directly with customers, iterating on solutions, and providing tailored support • Ability to identify patterns that can be standardized and scaled • Strong empathy for customers, sales, and product teams • Strong technical background to architect integrations between ElevenLabs solutions and customers’ existing solutions • Experience working with customers; student clubs or side projects are acceptable • Proficiency in Python • Deep understanding of software development, software architecture, and common integration patterns • Excellent communication skills and ability to adapt messaging to different audiences • Fluency in Mandarin and English • Deep understanding of regional and cultural nuances • Preferred to be based within Singapore • Willingness to travel regularly for customer onsites

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