Linux Administrator – L1 Support Engineer

Job not on LinkedIn

🔥 3 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

👻 Ghost score 18%

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Logo of Elfonze Technologies

Elfonze Technologies

201 - 500 employees

Founded 2020

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

Elfonze Technologies is a technology services and solutions company that builds and manages enterprise IT systems, specializing in Oracle ERP, supply chain and logistics platforms, and cloud-native infrastructure (IaaS/PaaS). The company provides digital transformation, enterprise applications, master data management, AI-enabled platforms, and niche supply chain planning products and services for B2B customers, along with advisory and build-operate-transfer engagements.

📋 Description

• Monitor Linux servers, applications, and services using enterprise monitoring tools • Monitor CPU, memory, disk, swap, network, and process utilization • Respond to alerts and incidents generated by monitoring platforms • Escalate unresolved issues to L2/L3 teams according to the escalation matrix • Perform daily server health checks • Create, modify, and delete user accounts • Perform password resets and account unlocks • Manage file system and directory permissions • Diagnose and resolve basic Linux OS issues • Analyze system logs and identify recurring issues • Handle service restart requests and perform basic troubleshooting • Ensure ticket updates and SLA compliance • Participate in shift handovers and operational reviews • Verify backup completion status • Monitor disk usage and filesystem growth and perform filesystem management • Perform log rotation and cleanup activities • Coordinate server reboot and maintenance activities

🎯 Requirements

• Foundational understanding of Linux operating systems • Foundational understanding of networking • Foundational understanding of troubleshooting • Foundational understanding of IT service management processes • Knowledge of Red Hat Enterprise Linux (RHEL), CentOS, Ubuntu Linux, and Oracle Linux • Knowledge of TCP/IP, DNS, DHCP, SSH, FTP/SFTP, Ping, Traceroute, and Telnet • Basic package installation and updates using YUM/DNF, APT, and RPM • Hands-on knowledge of any cloud platform and infrastructure • Preferred certification in any Linux version and vendor

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