SAP BASIS Manager

Job not on LinkedIn

🔥 38 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🖥️ SAP Consultant

👻 Ghost score 17%

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Logo of Elfonze Technologies

Elfonze Technologies

201 - 500 employees

Founded 2020

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

Elfonze Technologies is a technology services and solutions company that builds and manages enterprise IT systems, specializing in Oracle ERP, supply chain and logistics platforms, and cloud-native infrastructure (IaaS/PaaS). The company provides digital transformation, enterprise applications, master data management, AI-enabled platforms, and niche supply chain planning products and services for B2B customers, along with advisory and build-operate-transfer engagements.

📋 Description

• Own end-to-end SAP Basis service delivery for a complex landscape • Operate and maintain SAP S/4HANA, ECC, and surrounding applications across production and non-production • Lead high-severity incident resolution, problem management, root-cause analysis, and technical escalations hands-on • Perform system monitoring, transport management, client copies and refreshes, kernel and support-pack upgrades, patching, SPS/note application, printer and interface management, user administration, and job scheduling • Plan and execute system refreshes, migrations, upgrades, and disaster-recovery drills • Ensure change, incident, and problem processes meet quality standards and SLAs • Lead, mentor, and develop the Basis team; manage work allocation, shift coverage, and workload balancing • Provide operational coverage during and beyond second shift and maintain continuity across handovers • Build team technical depth and reduce key-person risk • Manage performance, feedback, and growth conversations for direct reports • Drive team ownership of SOPs, known issue registers, and runbooks • Serve as the primary SAP Basis contact for client stakeholders and handle escalations • Lead weekly and monthly service reviews with data-backed reporting on incidents, changes, backlog, and service health • Identify and deliver improvement, automation, and optimization opportunities • Align delivery with engagement standards, governance, and the Overall SAP Basis Lead

🎯 Requirements

• 10–16 years of core SAP Basis experience • Hands-on SAP Basis administration across S/4HANA and ECC • Experience with SAP LaMa (Landscape Management) • Experience with SAP Focused Run (FRUN) • SAP PO/PI administration and troubleshooting • Basis support perspective on Documentum, PCL, and OpenText • Experience with BTP, hyperscaler-hosted SAP workloads, and connected cloud services • Strong Linux, Unix, and Windows operating system knowledge • DBA skills across HANA, Oracle, and SQL Server, including administration, performance, and backup/recovery • Preferred: exposure to networking, F5/load balancers, and security/vulnerability remediation • Preferred: automation and AI-assisted Basis operations experience • Preferred: prior AMS/managed-services delivery in multi-region, multi-sector environments • Strong ownership, accountability, communication, and client-facing capabilities • Ability to remain calm and decisive during major incidents • Willingness and ability to extend hours when operations demand it

🏖️ Benefits

• Remote work arrangement • Full-time employment

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