Business Systems Analyst

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Empower

WebsiteLinkedInAll Job Openings

10,000+ employees

💸 Finance

💳 Fintech

👥 B2C

Finance • Fintech • B2C

Empower is a leading provider of financial services focused on helping individuals and organizations achieve financial freedom through retirement planning and investment management. Serving over 19 million Americans, Empower offers a comprehensive suite of finance-related services, including smart planning and investment advice, and tools like the Empower Personal Dashboard™ for a complete financial view. The company is renowned as a top retirement plan provider and works closely with personal investors, workplace plan savers, plan sponsors, and financial professionals. Empower is also recognized for initiatives in Diversity, Equity, Inclusion, and has a social commitment that bolsters community impact.

📋 Description

• Evaluate organizations’ business processes and systems • Collaborate with cross-functional teams in an Agile environment to gather and document business requirements • Analyze and translate business needs into user stories aligned with project goals • Facilitate communication between business stakeholders and development teams • Work with Quality Assurance and Engineers to review story requirements and validate system functionality • Troubleshoot issues, conduct impact analysis, and recommend solutions • Review system enhancements with project stakeholders • Create flow diagrams and document technical solutions • Stay informed about business analysis and Agile best practices and trends • Support implementation and ongoing maintenance of business systems

🎯 Requirements

• Bachelor’s degree in a related field preferred • Minimum 2 years of previous experience as a Business Systems Analyst or equivalent technology industry background • Strong analytical skills to gather, analyze, and interpret complex data and business requirements • Ability to identify and solve business problems through innovative and practical solutions • Effective stakeholder communication and technical information presentation skills • Proficiency in collecting, documenting, and managing system requirements • Understanding of complex multi-platform applications, databases, and systems • Effective documentation skills for reports, manuals, workflows, and specifications • Ability to manage tasks, timelines, and resources effectively • Flexibility and adaptability to changes in project scope, requirements, or technology • Proven experience with Agile methodologies and cross-functional teams • Experience with Jira, Confluence, and SharePoint • Experience with Agile principles preferred • Prior production support and troubleshooting preferred • Experience as a QA or Developer preferred

🏖️ Benefits

• Flexible work environment • Fluid career paths • Internal mobility • Purpose, well-being, and work-life balance support • Welcoming and inclusive environment • Volunteering opportunities • Reliable high-speed internet and wired connection required for remote work • Other necessary computer equipment will be provided