EMTELCO S.A.
10,000+ employees
Founded 2003
🤝 B2B
📡 Telecommunications
B2B • Telecommunications
EMTELCO S. A. is a customer experience and digital solutions provider that offers contact-center and multichannel communication services, CX consulting, analytics, and managed operations. Their portfolio includes IVR, phone, web chat, WhatsApp, social media, SMS, apps, chatbots and kiosks, and covers areas such as customer service, sales, collections, installations & repairs, service desk and back-office operations, with attention to compliance and cybersecurity.
Asesor(a) de Servicio al Cliente, Chat
Job not on LinkedIn
🕒 March 27
🇨🇴 Colombia – Remote
💵 $1.8M - $2.1M / month
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
🗣️🇪🇸 Spanish Required
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
EMTELCO S.A.
10,000+ employees
Founded 2003
🤝 B2B
📡 Telecommunications
B2B • Telecommunications
EMTELCO S. A. is a customer experience and digital solutions provider that offers contact-center and multichannel communication services, CX consulting, analytics, and managed operations. Their portfolio includes IVR, phone, web chat, WhatsApp, social media, SMS, apps, chatbots and kiosks, and covers areas such as customer service, sales, collections, installations & repairs, service desk and back-office operations, with attention to compliance and cybersecurity.
📋 Description
• Atender y orientar a usuarios del segmento móvil a través de canales digitales y telefónicos • Gestionar sus consultas de forma oportuna • Garantizar una atención empática y de calidad que asegure una excelente experiencia del cliente
🎯 Requirements
• Bachiller culminado • 6 meses de experiencia en Servicio al Cliente, venta cruzada, preferiblemente en contact center
🏖️ Benefits
• Salario: $1.750.905+ aux de teletrabajo + $249.095 + variable $101.052 +todas las prestaciones de ley • Domingos y festivos libres • Oportunidades de crecimiento • Alianzas educativas para ti y tu familia • Portafolio de beneficios comerciales • Convenios financieros
Apply NowSimilar Jobs
🕒 March 18
Insurance Customer Service Rep handling bilingual support for customers in Latin America. Engaging in communication and assistance regarding insurance policies and claims.
🗣️🇪🇸 Spanish Required
🕒 February 25
Customer Service Representative providing exceptional support via voice and email for diverse customers. Assisting with inquiries in English and another chosen language for a call center.
🕒 February 17
Trilingual Customer Service Agent providing customer support for FIFA ticketing processes. Responsible for ensuring compliance with FIFA regulations and achieving team KPIs.
🇨🇴 Colombia – Remote
💵 $4M - $4.2M / month
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
🗣️🇫🇷 French Required
🗣️🇩🇪 German Required
🗣️🇪🇸 Spanish Required
🕒 February 12
Trilingual Customer Service Agent providing international customer support for FIFA Ticketing processes. Handling inquiries in English, French, German, and Spanish.
🇨🇴 Colombia – Remote
💵 $4M - $4.2M / month
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
🗣️🇫🇷 French Required
🗣️🇩🇪 German Required
🗣️🇪🇸 Spanish Required
🕒 February 8
Customer Service Agent providing international ticketing support for FIFA events. Responsibilities include customer inquiries and compliance with FIFA ticketing policies.
🇨🇴 Colombia – Remote
💵 $4M - $4.2M / month
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
🗣️🇫🇷 French Required
🗣️🇩🇪 German Required
🗣️🇪🇸 Spanish Required
