EMTELCO S.A.
10,000+ employees
Founded 2003
🤝 B2B
📡 Telecommunications
B2B • Telecommunications
EMTELCO S. A. is a customer experience and digital solutions provider that offers contact-center and multichannel communication services, CX consulting, analytics, and managed operations. Their portfolio includes IVR, phone, web chat, WhatsApp, social media, SMS, apps, chatbots and kiosks, and covers areas such as customer service, sales, collections, installations & repairs, service desk and back-office operations, with attention to compliance and cybersecurity.
Asesor/a de servicio al cliente
Job not on LinkedIn
🕒 March 19
🗣️🇪🇸 Spanish Required
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EMTELCO S.A.
10,000+ employees
Founded 2003
🤝 B2B
📡 Telecommunications
B2B • Telecommunications
EMTELCO S. A. is a customer experience and digital solutions provider that offers contact-center and multichannel communication services, CX consulting, analytics, and managed operations. Their portfolio includes IVR, phone, web chat, WhatsApp, social media, SMS, apps, chatbots and kiosks, and covers areas such as customer service, sales, collections, installations & repairs, service desk and back-office operations, with attention to compliance and cybersecurity.
📋 Description
• Ejecutar las actividades de atención de Servicio al Cliente a los diferentes usuarios • Gestionar las consultas y/o requerimientos de los usuarios a través de los canales dispuestos
🎯 Requirements
• Técnico o tecnólogo en cualquier área o estudiante activo o aplazado certificado en 3 semestre • 1 año de experiencia certificable en servicio al cliente, ventas o cobranzas, en modalidad presencial o contact center • Lugar de residencia en Medellín o área metropolitana
🏖️ Benefits
• Prestaciones sociales completas • Auxilio de teletrabajo • Recargos nocturnos • Recargos dominicales • Plan de desarrollo y proyección profesional • Convenios educativos para ti y tu núcleo familiar • Acceso a beneficios corporativos exclusivos
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