
10,000+ employees
Founded 2003
🤝 B2B
📡 Telecommunications
B2B • Telecommunications
EMTELCO S. A. is a customer experience and digital solutions provider that offers contact-center and multichannel communication services, CX consulting, analytics, and managed operations. Their portfolio includes IVR, phone, web chat, WhatsApp, social media, SMS, apps, chatbots and kiosks, and covers areas such as customer service, sales, collections, installations & repairs, service desk and back-office operations, with attention to compliance and cybersecurity.
🔥 1 minute ago
🗣️🇪🇸 Spanish Required
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10,000+ employees
Founded 2003
🤝 B2B
📡 Telecommunications
B2B • Telecommunications
EMTELCO S. A. is a customer experience and digital solutions provider that offers contact-center and multichannel communication services, CX consulting, analytics, and managed operations. Their portfolio includes IVR, phone, web chat, WhatsApp, social media, SMS, apps, chatbots and kiosks, and covers areas such as customer service, sales, collections, installations & repairs, service desk and back-office operations, with attention to compliance and cybersecurity.
• Disfrutar atender a los clientes, resolver sus necesidades y crear experiencias positivas • Atender a los clientes en su servicio y asesoría • Colaborar en el equipo de trabajo para ofrecer un excelente servicio al cliente
• Estudiante mínimo desde tercer (3) semestre en adelante de carreras técnicas, tecnológicas y/o profesionales de cualquier carrera. • Mínimo seis (6) meses de experiencia en cargos de servicio al cliente y Contact Center. • Si estudias, debe ser jornada nocturna. • Vivir en Medellín o alrededores.
• Salario base: $1.822.392 • Auxilio de transporte o teletrabajo: $249.095 • Descanso fijo domingos y festivos • Contrato obra o labor • Crecimiento, beneficios educativos y ambiente laboral increíble
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💰 Seed Round on 2019-03
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
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