
201 - 500 employees
Founded 2000
💼 Consulting
🏥 Healthcare
📦 Logistics
Consulting • Healthcare • Logistics
Engageware is an AI-powered customer engagement platform that helps organizations automate customer service and drive sales through omnichannel virtual and human-assisted interactions. The platform provides virtual assistants, conversational AI, appointment scheduling (including enterprise and Salesforce integrations), video banking, lobby & queue management, and unified knowledge management to improve customer self-service and employee efficiency. Engageware primarily serves banks, credit unions, retailers, wealth managers, higher education and other enterprises as a secure, scalable SaaS solution.
🕒 August 13
Engageware Senior Director scaling customer operations, AI, and automation across SaaS customer success, support, services, and marketing. Building systems, workflows, data visibility, and operating discipline for growth.
🕒 August 11
Senior Implementation Manager delivering conversational AI solutions for enterprise telecom clients. Leading complex implementations, stakeholder coordination, and technical integrations from kickoff through production.
🗣️🇪🇸 Spanish Required
🕒 August 9
Engineering Team Lead owning delivery and technical direction for Engageware's enterprise appointment-scheduling platform. Modernizing JVM services and bringing verified-data AI booking capabilities to production.
🍂 Massachusetts – Remote
⏰ Full Time
🟠 Senior
🧑💻 Full-stack Engineer
🦅 H1B Visa Sponsor
👻 Ghost score 10%
Akka
Angular
AWS
Java
Kubernetes
Postgres
React
Scala
Spring
Spring Boot
SpringBoot
SQL
TypeScript
🕒 August 1
Corporate Security Engineer managing and advancing Microsoft 365 security across various platforms for a SaaS company. Owning security infrastructure and resolving complex IT support issues.
🇲🇽 Mexico – Remote
⏳ Contract/Temporary
🟡 Mid-level
🟠 Senior
👮♂️ Cybersecurity / Security Engineer
👻 Ghost score 10%
Cloud
MacOS
🕒 August 1
Principal Product Manager owning Engageware's Appointment Scheduling platform strategy and execution. Leading AI innovations and engaging with enterprise customers in regulated industries.
🕒 July 5
Technical Support Specialist managing high-volume customer tickets for Aivo's large clients. Collaborating with teams to resolve incidents and enhance service quality.
🗣️🇪🇸 Spanish Required
🕒 July 2
Technical Support professional resolving technical tickets in high-demand environments for a leading client remotely from Argentina. Strong analytical and interpersonal skills required for complex problem solving.
🗣️🇪🇸 Spanish Required
SOAP
SQL
🕒 April 10
Customer Success Manager enhancing customer engagement and satisfaction in the financial services sector through strategic management and collaboration. Responsible for account health and metrics oversight in a team-focused environment.