Field Service Engineer

🕒 September 7

🇯🇵 Japan – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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Logo of Entegris

Entegris

5001 - 10000 employees

Artificial intelligence, augmented reality, Internet of Things – these are not just trends, they are drivers changing the way people live across the globe. With these new drivers and the increasing speed of innovation, there comes an expectation for higher-quality, higher-performing technologies at a faster pace.

📋 Description

• Assist with liquid and gas equipment installation • Troubleshoot liquid and gas equipment • Change liquid/gas canisters • Facilitate prompt return of empty cylinders and canisters • Install new or modified equipment at customer facilities according to specifications • Provide on-site technical assistance to troubleshoot and repair equipment • Maintain performance reports • Assist in developing service handbooks and bulletins based on field investigations, engineering changes, and product knowledge • Provide a communication link between customers and the company • Ensure customer satisfaction with installation, troubleshooting, repair, preventive maintenance, and engineering change upgrades of Entegris equipment • Attend personal and technical training to maintain engineering expertise

🎯 Requirements

• Two-year technical school degree in engineering, science or chemistry field required • Four-year college degree is a positive • 3+ years of experience in field support/service or similar experience with a capital equipment company required • CVD/CMP/WET module EE&PE experience preferred • Strong verbal and written communication skills • Strong customer interacting skills • Self-driven individual interested in continuous improvement and learning the semiconductor industry • Ability to travel within Japan and overseas • On-duty phone and standby for 24 hours on call

🏖️ Benefits

• Training will be provided to help the candidate increase competency and progress in the company • Personal and technical training • Reasonable accommodation, where applicable

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