Customer Engagement Executive – BPO

🕒 April 7

🇮🇳 India – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

🚫👨‍🎓 No degree required

👻 Ghost score 76%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Enthuziastic

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2020

📚 Education

🛍️ eCommerce

👥 B2C

Education • eCommerce • B2C

Enthuziastic is a global peer-to-peer live learning network that provides a platform for students of all ages to discover courses that cater to their budget, schedule, and learning goals. Specializing in a variety of subjects including languages (French, German, Spanish), sciences (Chemistry, Physics, Math), and other areas such as Yoga, Chess, and Hobby Classes, Enthuziastic focuses on live online learning experiences to enhance educational accessibility.

📋 Description

• Connect with parents via calls and engage them in meaningful conversations • Provide clear and accurate information about Enthuziastic’s programs and offerings • Understand parent requirements and respond appropriately • Maintain a professional and empathetic approach during all interactions • Ensure timely follow-ups and consistent communication • Maintain accurate records of calls and interactions in internal systems • Coordinate with internal teams for seamless communication and support

🎯 Requirements

• Strong verbal communication skills • Good listening and interpersonal abilities • Ability to handle conversations confidently and professionally • Basic computer knowledge (Zoho Tools, CRM tools) • Prior experience in BPO / calling / customer support roles preferred • Comfortable working in a structured calling environment

🏖️ Benefits

• Stable and structured work environment • Training and onboarding support • Performance-based incentives • Growth opportunities within Enthuziastic • Supportive and collaborative team culture