Product Manager – Trust & Safety

🔥 57 minutes ago

🇪🇸 Spain – Remote

💵 $95k - $125k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

👻 Ghost score 21%

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Logo of EverAI

EverAI

51 - 200 employees

Founded 2023

🤖 Artificial Intelligence

🎮 Gaming

Artificial Intelligence • Gaming • Entertainment

EverAI is a pioneering company specializing in conversational AI that transforms the entertainment landscape. By creating AI experiences for roleplay, gaming, social interactions, and creative writing, EverAI enriches storytelling and gaming with engaging interactions. Their AI companions enhance roleplaying journeys, elevate gaming experiences with dynamic characters, and assist writers with creative suggestions, aiming to revolutionize how stories are told and games are played.

📋 Description

• Own the product and technical delivery of compliance and safety initiatives across EverAI platforms • Translate safety policies, legal requirements, incident findings, and user feedback into product requirements and engineering work • Drive initiatives from problem definition through implementation, testing, launch, and continuous improvement • Improve internally developed moderation systems, including the EverGuard proprietary LLM technology • Partner with Engineering and AI/ML teams on detection capabilities, moderation rules, thresholds, and interventions • Lead the lifecycle of third-party safety partnerships and integrations • Establish safety dashboards and recurring QA to identify emerging issues and prevent harmful content • Own red teaming and adversarial testing for moderation systems and product safeguards • Track red-team findings through remediation, retesting, and closure • Establish and run Trust & Safety reviews for new features and material changes to existing features, models, and integrations • Coordinate product and engineering responses to significant safety incidents • Work cross-functionally with Compliance, Engineering, AI/ML, Product, Legal, Operations, and Customer Support • Report directly to the CTO and Legal & Safety Lead

🎯 Requirements

• Ability to translate safety policies, legal requirements, incident findings, and user feedback into product requirements, acceptance criteria, and engineering work • Experience making data-driven product decisions using metrics, A/B tests, product experiments, data deep-dives, or lightweight user research • Ability to assess risks associated with user-generated content, transactions, and interactions and translate them into policies, dashboards, and strategic plans • Understanding of content moderation, automation, machine learning, human review, and user reporting • Experience working closely with trust and safety and compliance requirements for consumer-facing products • Cross-functional collaboration with engineering, legal, operations, and customer support • Fully fluent and comfortable in English • Comfortable working with and leveraging AI tools • Ability to test and autonomously manage third-party tools and integrations affecting compliance and safety • Comfortable with ambiguity and ownership of outcomes • Comfortable building products based on uncensored models and content • Previous legal/compliance education is a bonus • Professional experience or interest in AI is a bonus • Consumer-facing feature experience, particularly in entertainment or gaming, is a bonus • Comfortable reviewing and discussing uncensored AI-generated content and NSFW material

🏖️ Benefits

• 4 weeks (20 working days) of PTO per year • Fully remote work • Yearly in-person meetup • Monthly allowance of 100 USD for health insurance expenses • Unlimited 1:1 sessions with psychologists and lifestyle experts through OpenUp, also available to up to three family members • Co-working space budget up to twice per month (35 EUR / 40 USD per visit) • Learning budget for courses, books, conferences, events, or certifications • Company laptop • Monitor budget up to 250 USD • Keyboard/mouse/mic/headphones budget up to 150 USD • Premium access to ChatGPT, Hugging Face, Claude Code, and other AI tools

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